Collections Operations Specialist

Experian; Singapore; Presencial; SGD 25.000 - 36.000; Jornada completa

Descripción de la vacante

Experian in Singapore is seeking an organized administrative professional to support operations. You will handle daily admin tasks, manage documents, and ensure timely uploads of client data into the collection system.

With at least 2 years of admin experience, you will work both independently and as part of a team, using Word and Excel to generate reports and maintain records. A Diploma or degree in business is preferred.

Formación

• Minimum 2 years of administration experience.
• Proficient in Microsoft Word and Excel.
• Meticulous with an eye for detail.
• Ability to think analytically, operate efficiently and communicate effectively.

Responsabilidades

• Achieve or exceed operational efficiency targets and objectives.
• Deliver on SLA commitments to customers on delivery turnaround time and quality.
• Ensure accurate and timely upload of new cases into Collection system.
• Work independently to monitor auto-buy/integration programs and handle data updates.
• Provide feedback to manager on system/process issues affecting speed and quality.
• Suggest process improvements and drive system enhancements with internal and external teams.
• Support in system-related enhancements and UAT or business continuity planning.
• Handle back-up operational activities as needed.
• Prepare and distribute daily/weekly/monthly reports.

Conocimientos

Administration experience

Microsoft Word

Microsoft Excel

Analytical thinking

Attention to detail

Team player

Independent worker

Educación

Diploma/Degree in business or relevant studies

Herramientas

Microsoft Office

Descripción del empleo

Experian in Singapore is seeking an organized administrative professional to support operations. You will handle daily admin tasks, manage documents, and ensure timely uploads of client data into the collection system.

With at least 2 years of admin experience, you will work both independently and as part of a team, using Word and Excel to generate reports and maintain records. A Diploma or degree in business is preferred.