Cluster Lead, Integrated Facilities Management (Healthcare services sector)

profile search & selection (singapore) pte. ltd.; Singapore; On-site; SGD 120,000 - 180,000; Full time

Job summary

profile search & selection (singapore) pte. ltd. is seeking a Cluster Lead to oversee Integrated Facilities Management across a multi-site portfolio in Singapore. The role emphasizes leadership of soft and hard services, compliance, and cost-aware operations in a healthcare setting.

The candidate will drive maintenance strategies, manage vendor relationships, and coordinate with clinical teams to align facilities with patient care priorities while ensuring safety and regulatory compliance.

Qualifications

• Bachelor's degree required in FM/engineering/building services or related discipline.
• 8–10 years of relevant experience in facilities management or integrated facilities management.
• Experience with integrated facilities services and large vendor ecosystems.
• Strong stakeholder management and communication skills.
• Experience in budgeting, contract management, and operational optimisation.
• Open to joining the eldercare sector.

Responsibilities

• Lead end-to-end IFM operations across multiple facilities.
• Ensure maintenance, engineering services, housekeeping, security, waste management and other support services.
• Develop preventive and predictive maintenance to ensure asset reliability and uptime.
• Ensure compliance with healthcare regulations and safety standards.
• Oversee infection control protocols with clinical teams.
• Manage SLAs, KPIs and vendor performance.
• Coordinate multi-site operations with stakeholders.
• Develop operating budgets and monitor expenditure.
• Support capital planning and asset lifecycle management.

Skills

Stakeholder management

Budgeting

Contract management

Operational optimisation

Vendor management

Education

Bachelor's degree in Facilities Management, Engineering, Building Services, or related discipline

Job description

Title:Cluster Lead, Integrated Facilities Management (Healthcare services sector)

Location:Singapore (Multi-site)

About the Role

Our Client is a growing healthcare service provider, seeking an experienced Cluster Lead to lead and oversee Integrated Facilities Management operations across multiple sites. This role is critical in ensuring that our facilities deliver a safe, compliant environment while maintaining operational efficiency and cost effectiveness.

You will play a strategic and operational leadership role, managing diverse facility functions including soft services, hard services, engineering, compliance, and vendor partnerships across a geographically dispersed portfolio.

Key Responsibilities

Facilities & Operations Management

• Lead end-to-end IFM operations across multiple facilities.
• Ensure high standards in maintenance, engineering services, housekeeping, security, waste management, and other support services.
• Develop and implement preventive and predictive maintenance strategies to ensure asset reliability and uptime.

Compliance & Risk Management

• Ensure full compliance with healthcare regulations, safety standards, and statutory requirements.
• Oversee infection control protocols and environmental health standards in collaboration with clinical teams.
• Manage audits, risk assessments, and business continuity/disaster recovery planning.

Vendor & Contract Management

• Manage outsourced IFM service providers and contractors, ensuring service level agreements (SLAs) and KPIs are met.
• Lead contract negotiations, performance reviews, and continuous improvement initiatives.
• Drive value through vendor optimisation and cost control.

Stakeholder Engagement

• Partner with clinical, administrative, and leadership teams to align facilities services with patient care priorities.
• Act as a key liaison between internal stakeholders and external service providers.
• Manage multi-site operational coordination and communication.

Financial Management

• Develop and manage operating budgets for facilities across multiple sites.
• Monitor expenditure, identify cost‑saving opportunities, and ensure efficient resource utilisation.
• Support capital planning and asset lifecycle management

Requirements

• Bachelor’s Degree in Facilities Management, Engineering, Building Services, or related discipline.
• Minimum 8-10 years of relevant experience in facilities management or integrated facilities management
• Experience in managing integrated facilities services and large vendor ecosystems.
• Excellent stakeholder management and communication skills.
• Experience in budgeting, contract management, and operational optimisation.
• Open to join the eldercare sector