Cloud Reliability Engineer, Building Solutions

Honeywell International, Inc.; Singapore; On-site; SGD 60,000 - 100,000; Full time

Job summary

Honeywell International, Inc. is hiring a Software Engineer II for Building Solutions in Singapore. You will monitor Forge cloud applications, analyze service cases, and collaborate with Field Service Professionals to restore service and improve customer outcomes.

In this role, you will ensure availability and performance of cloud-based services, utilizing logging and incident-management tools while coordinating with cross-functional teams to drive reliability and operational excellence.

Qualifications

• Diploma or bachelor’s degree from an accredited institution in Electrical, Electronics, Instrumentation, Controls Engineering, or a related technical discipline.
• 3+ years of software engineering experience, with a focus on monitoring and troubleshooting cloud-based applications.
• Working knowledge of AWS, Microsoft Azure, or Google Cloud, including cloud-monitoring tools and practices.
• Experience collaborating with field service teams or comparable operational groups.
• Experience using logging, alerting, and incident-management systems to support timely issue resolution.
• Experience with Building Management Systems and HVAC systems.

Responsibilities

• Monitor Forge cloud applications remotely, assessing system health, connectivity, and service performance.
• Triage and analyse Forge-generated service cases, determine the appropriate next action, and collaborate with Field Service Professionals to resolve issues efficiently.
• Use Forge data to identify potential Spot opportunities and communicate clear, actionable insights to Field Service Professionals.
• Investigate connectivity and performance issues, track them through resolution, and escalate when required.
• Collaborate with cross-functional teams to improve service reliability and customer outcomes.
• Provide structured feedback to back-end development teams to support product and platform improvement.
• Maintain clear operational records and contribute to consistent service-level performance.

Skills

3+ years software engineering

Cloud platforms

Monitoring and troubleshooting

Field service collaboration

Education

Bachelor’s or Diploma in Electrical/ Electronics/ Instrumentation/ Controls

Tools

AWS

Azure

Google Cloud

Job description

Honeywell International, Inc. is hiring a Software Engineer II for Building Solutions in Singapore. You will monitor Forge cloud applications, analyze service cases, and collaborate with Field Service Professionals to restore service and improve customer outcomes.

In this role, you will ensure availability and performance of cloud-based services, utilizing logging and incident-management tools while coordinating with cross-functional teams to drive reliability and operational excellence.