Cloud Platform Administrator (L2/L3 Support)

Beyondsoft International (Singapore) Pte Ltd; Singapore; On-site; SGD 90,000 - 130,000; Full time

Job summary

Beyondsoft International (Singapore) Pte. Ltd. is seeking an experienced Cloud Platform Administrator to join our SEA hub. You will manage GE/GEAP cloud platforms, implement Terraform automation, and ensure security and governance across GCP environments.

The role requires 5+ years in cloud operations, strong troubleshooting, and collaboration with global teams to optimize platform performance and reliability.

Qualifications

• Degree in Information Technology, Computer Science, or related discipline.
• Minimum 5 years of relevant experience in cloud platform administration, infrastructure operations or cloud engineering.
• Hands-on experience with Google Cloud Platform (GCP) and Terraform.
• Experience in L2/L3 technical support, incident management, and troubleshooting.
• Knowledge of cloud security, governance, and IAM.
• Good analytical, problem-solving, and communication skills.

Responsibilities

• Perform BAU administration and operational support for GE and GEAP cloud platforms, including GCP environment management.
• Manage user lifecycle, access provisioning, permissions, and security policies.
• Provide L2/L3 support for incidents and problems, including troubleshooting, root cause analysis, and resolution of complex technical issues.
• Manage cloud infrastructure and automation using Terraform, including infrastructure provisioning and configuration.
• Monitor platform performance, availability, and service health while ensuring compliance with governance and security standards.
• Provide technical recommendations for platform enhancements and roadmap planning.
• Prepare operational reports, track service performance, and participate in regular service reviews.

Skills

Analytical thinking

Problem solving

Communication skills

L2/L3 support

Education

Degree in IT/CS

Tools

Google Cloud Platform (GCP)

Terraform

Job description

COMPANY DESCRIPTION

Beyondsoft International (Singapore) Pte. Ltd. was set up in 2007 and established as the regional headquarters for the Southeast Asia (SEA) and European markets in September 2015. Based on our vision of "Using technology to promote social progress, economic development and become a global customer preferred partner" and our concept of "Beyond your expectations", Beyondsoft is committed to provide our customers in countries along the "Belt and Road" with comprehensive solutions and products and creating commercial value for customers to realizing continuous businesses development.

Our core business includes:

1. IT development services providing customers with IT consulting, software research and development, software and hardware testing, system integration and operation and maintenance, data analysis and other services;
2. New retail solutions and products through intelligent products, helping small and medium-sized enterprises (SMEs) realize the digital transformation of their daily operations;
3. Internet of Things (IoT) platform and solutions comprehensive use of IoT, artificial intelligence, big data, cloud computing and other technologies to provide IoT solutions for intelligent upgrades in cities, parks, buildings and industries, to create a smart future.

For more information, please visit www.beyondsoft.com.

RESPONSIBILITIES

• Perform BAU administration and operational support for GE and GEAP cloud platforms, including GCP environment management.
• Manage user lifecycle, access provisioning, permissions, and security policies.
• Provide L2/L3 support for incidents and problems, including troubleshooting, root cause analysis, and resolution of complex technical issues.
• Manage cloud infrastructure and automation using Terraform, including infrastructure provisioning and configuration.
• Monitor platform performance, availability, and service health while ensuring compliance with governance and security standards.
• Provide technical recommendations for platform enhancements and roadmap planning.
• Prepare operational reports, track service performance, and participate in regular service reviews.

QUALIFICATIONS

• Degree in Information Technology, Computer Science, or a related discipline.
• Minimum 5 years of relevant experience in cloud platform administration, infrastructure operations or cloud engineering.
• Relevant experience in cloud platform administration or infrastructure operations.
• Hands-on experience with Google Cloud Platform (GCP) and Terraform.
• Experience in L2/L3 technical support, incident management, and troubleshooting.
• Knowledge of cloud security, governance, and identity and access management.
• Good analytical, problem-solving, and communication skills.