Cloud Platform Administrator (L2/L3 Support)

Beyondsoft Singapore; Singapore; On-site; SGD 70,000 - 120,000; Full time

Job summary

Beyondsoft Consulting (Singapore) Pte. Ltd is seeking an experienced Cloud Platform Administrator to support GE and GEAP cloud platforms, with focus on GCP management and Terraform automation.

You will handle user lifecycle, access provisioning, and security policies, while delivering L2/L3 incident support and root-cause analysis. The role emphasizes governance, security, and ongoing platform improvements. A degree in IT is required and at least five years in cloud operations is expected.

Qualifications

• Degree in Information Technology, Computer Science, or a related discipline.
• Minimum 5 years of relevant experience in cloud platform administration, infrastructure operations or cloud engineering.
• Hands-on experience with Google Cloud Platform (GCP) and Terraform.
• Experience in L2/L3 technical support, incident management, and troubleshooting.
• Knowledge of cloud security, governance, and identity and access management.
• Good analytical, problem-solving, and communication skills.

Responsibilities

• Perform BAU administration and operational support for GE and GEAP cloud platforms, including GCP environment management.
• Manage user lifecycle, access provisioning, permissions, and security policies.
• Provide L2/L3 support for incidents and problems, including troubleshooting, root cause analysis, and resolution of complex technical issues.
• Manage cloud infrastructure and automation using Terraform, including infrastructure provisioning and configuration.
• Monitor platform performance, availability, and service health while ensuring compliance with governance and security standards.
• Provide technical recommendations for platform enhancements and roadmap planning.
• Prepare operational reports, track service performance, and participate in regular service reviews.

Skills

GCP

Terraform

L2/L3 support

Incident management

Troubleshooting

Cloud security

IAM

Governance

Analytical skills

Communication skills

Education

Degree in Information Technology / Computer Science

Tools

Terraform

GCP

Job description

• Perform BAU administration and operational support for GE and GEAP cloud platforms, including GCP environment management.
• Manage user lifecycle, access provisioning, permissions, and security policies.
• Provide L2/L3 support for incidents and problems, including troubleshooting, root cause analysis, and resolution of complex technical issues.
• Manage cloud infrastructure and automation using Terraform, including infrastructure provisioning and configuration.
• Monitor platform performance, availability, and service health while ensuring compliance with governance and security standards.
• Provide technical recommendations for platform enhancements and roadmap planning.
• Prepare operational reports, track service performance, and participate in regular service reviews.

Responsibilities

• Perform BAU administration and operational support for GE and GEAP cloud platforms, including GCP environment management.
• Manage user lifecycle, access provisioning, permissions, and security policies.
• Provide L2/L3 support for incidents and problems, including troubleshooting, root cause analysis, and resolution of complex technical issues.
• Manage cloud infrastructure and automation using Terraform, including infrastructure provisioning and configuration.
• Monitor platform performance, availability, and service health while ensuring compliance with governance and security standards.
• Provide technical recommendations for platform enhancements and roadmap planning.
• Prepare operational reports, track service performance, and participate in regular service reviews.

Qualifications

• Degree in Information Technology, Computer Science, or a related discipline.
• Minimum 5 years of relevant experience in cloud platform administration, infrastructure operations or cloud engineering.
• Relevant experience in cloud platform administration or infrastructure operations.
• Hands-on experience with Google Cloud Platform (GCP) and Terraform.
• Experience in L2/L3 technical support, incident management, and troubleshooting.
• Knowledge of cloud security, governance, and identity and access management.
• Good analytical, problem-solving, and communication skills.

Other Information

Beyondsoft Consulting (Singapore) Pte. Ltd is committed to being an equal opportunity employer and provides equal employment opportunities to all employees and applicants. We strive to cultivate a workplace that celebrates diversity and inclusion, where individuals of all backgrounds—regardless of nationality, ethnicity, religion, age, gender identity, sexual orientation, or any other distinguishing trait—can succeed and thrive. We prohibit discrimination and harassment of any type with regard to race, color, religion, age, national origin, disability status, genetics, sexual orientation, gender identity, or expression. This policy applies to all terms and conditions of employment, including recruiting, hiring, and the entire employee lifecycle. We are focused on creating an environment where everyone can reach their full potential.

Employment offers from Beyondsoft Consulting (Singapore) Pte. Ltd. are contingent upon the successful completion of any required pre-employment processes, in line with applicable laws and regulations. Beyondsoft Consulting (Singapore) Pte. Ltd. does not ask for any recruitment fees, nor does it request any unauthorized payments from candidates as part of the hiring process.