Cloud Engineer

SILVERLINK TECHNOLOGIES PTE. LTD.; Singapore; On-site; SGD 120,000 - 170,000; Full time

Job summary

SILVERLINK TECHNOLOGIES PTE. LTD. is seeking an experienced Platform Services engineer to support cloud and container platforms, ensuring global production reliability and collaborating with cross‑functional teams to deliver robust technical solutions.

You will drive automation, CI/CD, monitoring, and incident response, working with AWS, GCP, Terraform, Docker, Kubernetes, Jenkins, and AI pattern knowledge to improve performance and service excellence.

Qualifications

• Bachelor’s degree in Computer Science, IT, Computer Engineering or equivalent.
• 5–8 years of experience with cloud platforms (AWS, GCP) and infrastructure as code (Terraform).
• Proficiency with Docker and Kubernetes container platforms.
• Scripting skills in Java, Unix shell, Python or PowerShell.
• Experience with middleware like Websphere, JBoss/WildFly, Tomcat or Kafka, and ITIL processes.

Responsibilities

• Support global production service operations within Platform Services to maintain continuity.
• Ensure reliability, availability, and stability of services within the technical scope.
• Provide expert technical support for managed workloads, incidents, and changes.
• Collaborate with cross-functional teams to gather requirements and deliver solutions.
• Drive automation, optimization, and performance hygiene in production environments.
• Perform technical analysis to identify and remediate performance issues proactively.
• Engage in DevOps practices including CI/CD, continuous testing, monitoring and compliance.
• Operate middleware platforms and interfaces to support business needs.
• Develop self-service interfaces and workflows to improve efficiency.
• Take ownership of specialist responsibilities in strategic projects.

Skills

AWS

GCP

Terraform

Docker

Kubernetes

Java

Unix Shell

Python

PowerShell

Websphere

Kafka

ITIL

Jenkins

Ansible

Elasticsearch

Rundeck

Git

Nagios

ServiceNow

Geneos

LLMs

Education

Bachelor’s degree in Computer Science/IT/CE

Tools

Jenkins

Ansible

Elasticsearch

Rundeck

Git

Nagios

ServiceNow

Geneos

Job description

Job Summary

The engineer will join the Platform Services team to support and enhance cloud and container platforms, ensuring global production service reliability and collaborating with cross-functional teams to deliver robust technical solutions.

Responsibilities

• Support global production service operations within Platform Services to maintain service continuity
• Ensure overall reliability, availability, and stability of services within the defined technical scope
• Provide expert technical support for managed workloads by analyzing and resolving incidents, problems, service requests, and managing change processes
• Collaborate with development, project, and business teams to gather requirements, clarify technical specifications, and contribute to project deliverables
• Drive continuous improvement in production environments through automation, manual optimization, and performance hygiene practices
• Perform technical analysis of production platforms to identify and remediate performance issues proactively
• Build and maintain effective cross-team relationships to achieve shared objectives
• Engage in DevOps practices including CI/CD, Continuous Testing, Continuous Monitoring, and Continuous Compliance to enhance delivery pipelines
• Operate and enhance middleware platforms and their associated interfaces to support business needs
• Develop self-service interfaces and workflows to improve operational efficiency
• Take ownership of specialist responsibilities in strategic projects and initiatives to drive innovation and service excellence

Preferred competencies and qualifications

• Bachelor’s degree in Computer Science, Information Technology, Computer Engineering, or equivalent
• 5 to 8 years of experience working with cloud platforms such as AWS, GCP, and Terraform
• Proficiency with container platforms including Docker and Kubernetes
• Skilled in scripting languages such as Java, Unix Shell, Bash, Python, and PowerShell
• Experience with middleware technologies including Websphere, JBoss, Wildfly, Tomcat, Apache, and Kafka
• Good understanding of ITIL Service Management framework, including Incident, Problem, and Change management processes
• Knowledge of LLMs and AI architecture patterns such as RAG, Agentic, and MCP
• Experience with technical platforms like Jenkins, Ansible, Elastic Search, Rundeck, and GIT
• Familiarity with monitoring and data analytics tools such as Nagios, OMI, ServiceNow, and Geneos
• Ability to work shifts and participate in on-call support rotations
• Strong communication, interpersonal, and logical reasoning skills
• Customer service oriented with a collaborative team-player mindset