Cloud Engineer

Wipro; Singapore; On-site; SGD 90,000 - 150,000; Full time

Job summary

Wipro in Singapore seeks an experienced Platform Services engineer to manage cloud and container platforms, including AWS/GCP and Docker/Kubernetes clusters. You will support global production services, ensure reliability, and collaborate with cross‑functional teams to deliver on project requirements.

The role emphasizes automation, incident resolution, and performance hygiene within a DevOps framework, with on‑call duties and shift work as needed.

Qualifications

• Bachelor's degree in CS/IT/CE or equivalent.
• 5–8 years of experience with middleware and platform tech stacks.
• Familiarity with ITIL Incident/Problem/Change processes.
• Understanding of LLMs and AI architecture patterns (RAG, Agentic, MCP).
• Experience with monitoring and data analytics tools.

Responsibilities

• Provide reliability, availability and stability across defined technical scopes.
• Offer technical expert support for managed workloads and incidents.
• Collaborate with development, project and business teams to meet requirements.
• Promote automation and performance hygiene in production environments.
• Analyze production platforms to identify performance issues and remediation.
• Build working relationships across teams to achieve common goals.
• Engage in DevOps disciplines including CI/CD, testing, monitoring and compliance.
• Operate and enhance middleware platforms and interfaces.
• Develop self-service interfaces and related workflows.
• Own specialist responsibilities in strategic projects.

Skills

Communication skills

Teamwork

Problem solving

Education

Bachelor's degree in CS/IT/CE or equivalent

Tools

Websphere

Jboss

Wildfly

Tomcat

Apache

Kafka

Nagios

OMI

ServiceNow

Geneos

Java

Unix Shell

Bash

Python

PowerShell

Job description

The engineer will be onboarded under the Platform Services team and will primarily work with cloud and container platforms. Our team manages global production services and project delivery across Web and Application Services, Cloud Platforms (AWS/GCP), and Docker/Kubernetes clusters, including but not limited to:

• Global production service operations support within Platform Services
• Accountability for the overall reliability, availability, and stability of services across the defined technical scope
• Provision of technical expert support for managed workloads, including analysis and resolution of incidents, problems, service requests, and change management processes
• Partnership with development, project, and business teams to understand requirements and technical specifications, and to contribute to project deliverables
• Promotion of a culture of continuous improvement in the production environment through automation, manual optimization, and performance hygiene
• Technical analysis of production platforms to identify and remediate performance issues
• Collaboration across teams and development of meaningful working relationships to achieve common goals
• Engagement in DevOps disciplines, including CI/CD, Continuous Testing, Continuous Monitoring, and Continuous Compliance
• Operation and ongoing enhancement of middleware platforms and their associated interfaces
• Development of self-service interfaces and related workflows
• Ownership of specialist responsibilities in strategic projects and initiatives

Qualifications and Profile

• Minimum Bachelors in Computer Science / Information Technology / Computer Engineering or equivalent
• Minimum 5 to 8 years of experience in the following technical platforms:
  • Scripting tools: Java, Unix Shell, Bash, Python, PowerShell
  • Middleware Technologies: Websphere, Jboss, Wildfly, Tomcat, Apache, Kafka
• Good understanding of ITIL Service Management framework such as Incident, Problem, and Change processes
• Understanding of LLMs, AI Archictecture patterns (RAG, Agentic, MCP etc)
• Experience in one or more of the following technical platforms:
• Monitoring and Data analytics tools: Nagios, OMI, ServiceNow, Geneos
• Able to work on shift and with on-call support on rotation
• Excellent communication, interpersonal and logical skills
• Customer service oriented and a strong team player

Advantage if you have the following:

• Cloud and DevOps engineering experience
• Experience working in the banking / financial institution