Clinical Quality & Data Analytics Assistant

NHG Health; Singapore; On-site; SGD 70,000 - 110,000; Full time

Job summary

NHG Health is seeking a data-driven professional to support Clinical Governance & Quality (CGQ) in data management, analytics, and reporting. You will collaborate with senior management, clinical chiefs, and staff to improve patient safety and clinical outcomes.

You will oversee risk management systems, provide audit support, and develop dashboards for monitoring quality indicators. A strong command of SPC, Excel, and Python is essential.

Qualifications

• Degree holder with at least 3 years of relevant experience, preferably in a hospital setting.
• Proficient in Statistical Process Control methodology, Microsoft Office (especially Excel) and Python.
• Strong in numbers; able to produce and present high-level statistical reports with in-depth analysis to the senior management.
• Able to view issues at the strategic level coupled with strong analytical and problem solving skills.
• Able to multi-task and manage teams and projects.
• Able to communicate effectively at all levels with good interpersonal skills.
• Possess a good command of the English language, both written and spoken.

Responsibilities

• Oversee the PRISM system for incident screening, testing, troubleshooting and configuration.
• Provide secretariat support for the Clinical Audit & Documentation Standards Committee and assist with audits and data analysis.
• Analyse near-miss events and prepare case summaries, learning points, and nominations for Good Catch Awards.
• Facilitate data requests from stakeholders and apply SPC methodologies to analyse data and generate insights.
• Design, develop, and implement automated dashboards and reports for department and hospital-wide users.
• Support hospital accreditation and audits (e.g. JCI, MOH licensing).

Skills

Statistical Process Control

Excel

Python

Analytical thinking

Communication skills

Education

Bachelor’s degree in a relevant field

Tools

Microsoft Office

Job description

NHG Health is seeking a data-driven professional to support Clinical Governance & Quality (CGQ) in data management, analytics, and reporting. You will collaborate with senior management, clinical chiefs, and staff to improve patient safety and clinical outcomes.

You will oversee risk management systems, provide audit support, and develop dashboards for monitoring quality indicators. A strong command of SPC, Excel, and Python is essential.