Clinical Administrator

Beecroft Animal Specialist Services; Singapore; On-site; SGD 36,000 - 48,000; Full time

Benefits offered by this job

Health insurance

Employee discounts

Professional development opportunities

Job summary

Beecroft Animal Specialist & Emergency Hospital in Singapore seeks a detail-oriented admin role to support the ECC and medical teams. The position focuses on drug preparation workflow, transcription of records, and efficient administrative tasks to improve service delivery.

You will transcribe medical records (including AI voice notes), manage billing with EzyVet, monitor stock, respond to queries, and assist with packaging of compounded products, providing timely, accurate support to clinicians

Qualifications

• At least a diploma in business administration/management/veterinary studies with 1 – 3 years of working experience.
• Experience in hospital settings would be advantageous.
• Experience in administration duties working as a Personnel Assistant can also be considered.
• Able to work independently and communicate well with clients.
• Proficient with Microsoft Office.
• Ability to adapt working on AI tools would be advantageous.

Responsibilities

• Assist veterinarians by transcribing medical records accurately and efficiently.
• Transcribe AI voice recordings into medical records in a timely manner; ensure accuracy and completeness before emailing records to veterinarians and clients as needed.
• Compound and prepare medications for outpatient consultations and scheduled pickups.
• Accurately charge medications to patient profiles using EzyVet and ensure proper billing.
• Monitor inventory levels and coordinate with the procurement team for timely reordering of stock.
• Review and respond to queries or patient notes in EzyVet, ensuring prompt follow-up and communication.
• Send referral records and complete medical histories to external clinics or clients as requested.
• Assist with packaging of botanical hay, supplements, and other compounded products.
• Other ad-hoc duties assigned

Skills

Communication

Independent worker

Customer service

Microsoft Office

AI tools awareness

Education

Diploma in Business Administration/Management/Veterinary Studies

Tools

Microsoft Office

Job description

Beecroft Animal Specialist & Emergency Hospital is Singapore's leading independent referral veterinary hospital, located near Labrador Park MRT.

The expert team includes specialists in small animal surgery, internal medicine, neurology, exotic companion mammals, and cardiology, using state-of-the-art diagnostic and therapeutic technology to provide personalized care.

The 24/7 Emergency & Critical Care (ECC) department is fully equipped with advanced facilities and staffed by experienced veterinarians and nurses to handle any pet health emergencies.

In addition to medical and surgical services, the hospital offers care through certified hydrotherapists and rehabilitation professionals, enhancing treatment outcomes and improving the quality of life for pets and their human companions.

Role overview:

This is a supportive role designed to enhance the overall efficiency of the department, particularly in drug preparation, focuses on operational and administrative support to streamline workflows and improve service delivery. The key objectives are to:

• Increase efficiency in the drug preparation process
• Reduce client wait times
• Alleviate the workload of consultation nurses

Job Description:

• Assist veterinarians by transcribing medical records accurately and efficiently.
• Transcribe AI voice recordings into medical records in a timely manner; ensure accuracy and completeness before emailing records to veterinarians and clients as needed.
• Compound and prepare medications for outpatient consultations and scheduled pickups.
• Accurately charge medications to patient profiles using EzyVet and ensure proper billing.
• Monitor inventory levels and coordinate with the procurement team for timely reordering of stock.
• Review and respond to queries or patient notes in EzyVet, ensuring prompt follow-up and communication.
• Send referral records and complete medical histories to external clinics or clients as requested.
• Assist with packaging of botanical hay, supplements, and other compounded products.
• Other ad-hoc duties assigned

Desired skills and experience:

• At least a diploma in business administration/management/veterinary studies with 1 – 3 years of working experience
• Experience in hospital settings would be advantageous
• Experience in administration duties working as a Personnel Assistant can also be considered
• Able to work independently and communicate well with clients
• Proficient with Microsoft Office
• Ability to adapt working on AI tools would be advantageous

Additional Information

• Salary Range: Competitive and commensurate with experience.
• Benefits: Health insurance, employee discounts, professional development opportunities, etc.

Equal Opportunity Statement

Beecroft Animal Specialist & Emergency Hospital is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.