Clinic Supervisor: Lead Patient Care & Sales

DR PLUS PTE. LTD.; Singapore; On-site; SGD 33,000 - 67,000; Full time

Job summary

DR PLUS PTE. LTD. in Singapore is seeking an experienced Clinic Supervisor to oversee daily clinic operations, support the team, and ensure high standards of patient service and sales performance.

You will supervise staff, coordinate schedules, manage records, monitor sales and performance, and drive service quality in a fast-paced aesthetic clinic environment. This role offers growth opportunities within a clinic-focused team.

Qualifications

• Supervisory or management experience in an aesthetic/medical clinic.
• Strong leadership and people-management skills.
• Good communication and customer service skills.
• Sales-oriented with the ability to lead the team towards targets.
• Responsible, organised and able to solve problems independently.

Responsibilities

• Oversee daily clinic operations and ensure smooth workflow
• Supervise, guide and support clinic staff
• Monitor staff attendance, punctuality, grooming and work performance
• Ensure SOPs and clinic policies are followed
• Handle patient enquiries, consultations and service recovery when required
• Follow up with leads and existing patients to improve conversion and retention
• Monitor individual and clinic sales performance
• Motivate the team to achieve monthly sales targets
• Coordinate doctors' schedules, appointments and manpower arrangements
• Ensure patient records, treatment cards and invoices are accurately maintained
• Manage stock levels and ensure treatment rooms and clinic areas are properly maintained
• Handle operational issues and elevate important matters to management
• Assist management with staff training and performance improvement
• Prepare daily/monthly operational and sales reports

Skills

Leadership

People-management

Customer service

Sales-driven

Problem solving

Tools

Office software

Job description

DR PLUS PTE. LTD. in Singapore is seeking an experienced Clinic Supervisor to oversee daily clinic operations, support the team, and ensure high standards of patient service and sales performance.

You will supervise staff, coordinate schedules, manage records, monitor sales and performance, and drive service quality in a fast-paced aesthetic clinic environment. This role offers growth opportunities within a clinic-focused team.