Clinic Operations & Marketing Manager

Blessed Health Tcm Clinic; Singapore; On-site; SGD 67,000 - 84,000; Full time

Job summary

Blessed Health TCM Clinic in Singapore seeks a proactive Business Operations Manager to support the owner with clinic operations, marketing and reporting. The role includes hands-on social media content production and basic financial recording.

You will handle front-desk duties, coordinate administrative workflows, staff scheduling and customer service, while ensuring confidentiality and patient experience standards.

Qualifications

• Experience in business operations and administrative coordination.
• Proficiency in social media management and digital content production.
• Ability to plan, film, edit and publish short videos.
• Basic accounting and cost management knowledge.
• Proficient in Excel; familiarity with accounting or business management software.
• English business communication; Chinese/Mandarin for publicity and patient communication.

Responsibilities

• Assist in developing operational and marketing plans, and monitor budgets and targets.
• Coordinate non-clinical clinic operations including workflows and scheduling.
• Front-desk duties: calls, appointments, registrations, payments and receipts.
• Plan and produce publicity material and social media content; scripting/filming/editing.
• Manage social media accounts and review engagement and inquiries.
• Coordinate publicity for events and liaise with media and providers.
• Maintain records of receipts and expenses; assist with reports.
• Follow up on customer feedback to improve services.

Skills

Operational planning

Administrative coordination

Social media management

Content production

Front-desk duties

Customer service

Communication

Team coordination

Education

MBA

Business Administration

Accounting

Tools

Excel

QuickBooks

Sage 300

Job description

Blessed Health TCM Clinic in Singapore seeks a proactive Business Operations Manager to support the owner with clinic operations, marketing and reporting. The role includes hands-on social media content production and basic financial recording.

You will handle front-desk duties, coordinate administrative workflows, staff scheduling and customer service, while ensuring confidentiality and patient experience standards.