Clinic Operations Associate: Patient Care & Admin

WECRUIT PTE. LTD.; Singapore; On-site; SGD 28,000 - 42,000; Full time

Job summary

Wecruit Pte Ltd is seeking an administrative member for a Singapore clinic. You will register patients, collect payments, and maintain accurate records, while supporting basic in-house medical procedures under training.

You will handle inbound patient calls and assist with enquiries, ensuring timely insurance claims and smooth scheduling. Responsibilities include stock takes, inventory monitoring, and daily/monthly financial settlements, with emphasis on proper documentation and orderly records.

Responsibilities

• Register new and returning patients and maintain accurate patient records.
• Collect payments from patients and issue receipts where applicable.
• Perform basic in-house medical procedures, including lung function tests, skin prick allergy tests and influenza tests. Training will be provided.
• Handle incoming telephone calls from new and returning patients and assist with enquiries.
• Process and submit medical insurance claims accurately and in a timely manner.
• Schedule, coordinate and confirm patient appointments.
• Conduct monthly stocktakes and monitor clinic inventory.
• Perform daily end-of-day settlement and month-end account settlement.
• Ensure proper documentation and administrative records are maintained.
• Carry out other ad-hoc duties as assigned by management.

Job description

Wecruit Pte Ltd is seeking an administrative member for a Singapore clinic. You will register patients, collect payments, and maintain accurate records, while supporting basic in-house medical procedures under training.

You will handle inbound patient calls and assist with enquiries, ensuring timely insurance claims and smooth scheduling. Responsibilities include stock takes, inventory monitoring, and daily/monthly financial settlements, with emphasis on proper documentation and orderly records.