Physio Clinic: Patient Care & Administrative Specialist

WECRUIT PTE. LTD.; Singapore; On-site; SGD 28,000 - 45,000; Full time

Job summary

Wecruit Pte Ltd is seeking a clinic admin assistant to support daily patient operations at our Singapore clinic. You will register patients, handle payments, assist with enquiries, manage appointments and submit insurance claims.

The role also covers basic in-house procedures with training, stock checks, end‑of‑day settlements and maintaining accurate administrative records. A proactive, customer‑facing attitude and team spirit are essential.

Qualifications

• Register new and returning patients and maintain accurate patient records.
• Collect payments from patients and handle cashiering duties.
• Perform in-house medical procedures, including lung function tests, skin prick allergy tests and influenza tests. Training will be provided.
• Handle incoming telephone calls and assist new and returning patients with enquiries.
• Process and submit medical insurance claims accurately and promptly.
• Schedule, arrange and confirm patient appointments.
• Conduct monthly stocktakes and monitor clinic inventory.
• Perform daily end-of-day settlements and month-end account settlements.
• Maintain proper clinic administrative records and documentation.
• Perform other ad-hoc duties as assigned by management.

Responsibilities

• Register new and returning patients and maintain accurate patient records.
• Collect payments from patients and handle cashiering duties.
• Perform in-house medical procedures, including lung function tests, skin prick allergy tests and influenza tests. Training will be provided.
• Handle incoming telephone calls and assist new and returning patients with enquiries.
• Process and submit medical insurance claims accurately and promptly.
• Schedule, arrange and confirm patient appointments.
• Conduct monthly stocktakes and monitor clinic inventory.
• Perform daily end-of-day settlements and month-end account settlements.
• Maintain proper clinic administrative records and documentation.
• Perform other ad-hoc duties as assigned by management.

Job description

Wecruit Pte Ltd is seeking a clinic admin assistant to support daily patient operations at our Singapore clinic. You will register patients, handle payments, assist with enquiries, manage appointments and submit insurance claims.

The role also covers basic in-house procedures with training, stock checks, end‑of‑day settlements and maintaining accurate administrative records. A proactive, customer‑facing attitude and team spirit are essential.