Clinic Manager - Lifestyle

Seven-Retail Group; Singapore; On-site; SGD 70,000 - 110,000; Full time

Job summary

Seven Retail seeks a Clinic Manager to lead the launch of a Singapore-based medical facility. You will oversee regulatory approvals, procurement, IT, and staff recruitment, then own ongoing daily clinic operations and performance.

Key responsibilities include hiring and supervising front desk staff, partnering with doctors to enhance workflow and patient experience, and ensuring MOH/HCSA/PDPA compliance. Strong organizational and communication skills are essential.

Qualifications

• 2–3 years in skin/dermatology or aesthetic clinic ops.
• Experience launching a new medical/aesthetic clinic is a plus.
• Strong communication and interpersonal skills.

Responsibilities

• Manage the entire launch phase: regulatory approvals, facility procurement, IT and staff recruitment to deliver a compliant clinic.
• Take full ownership of ongoing daily clinic operations and performance.
• Hire, supervise, train and schedule front desk staff and clinic assistants.
• Work with doctors and management to improve workflow and patient experience.
• Ensure MOH/HCSA and PDPA compliance prior to launch and in operations.

Skills

Clinic operations

Staff management

Regulatory compliance

Communication skills

Detail oriented

Tools

MS Office

Job description

Our Company

Founded in 2020, Seven Retail is a House of Brands focused on making quality lifestyle services more accessible. With over 200 centers and growing, we operate across F&B, Education, Healthcare, and Lifestyle Services. We are on a mission to make increasingly higher quality, premium lifestyle services accessible to everyone, helping people get more out of their paycheck so everybody can experience a higher standard of living.

Ready to take the next step in your career? Join us as a Clinic Manager - Singapore based and discover what you can achieve at Seven Retail. Read on to learn more!

Your Day-to-Day

Manage the entire launch phase of a medical facility by overseeing regulatory approvals, facility procurement, IT, and staff recruitment to deliver a fully compliant clinic and subsequently taking full ownership of ongoing daily clinic operations and operational performance

• Hire, supervising, training, and scheduling front desk staff and clinic assistants.
• Work closely with doctors and management to improve clinic workflow, patient experience and service delivery.
• Take ownership of assigned responsibilities and ensure outstanding matters are followed through.
• Drives the clinic's licensing and accreditation process by ensuring facility layouts, SOPs, and medical equipment strictly meet Singapore -Ministry of Health (MOH) and Healthcare Services Act (HCSA) regulatory requirements prior to launch.
• Ensure strict adherence to Ministry of Health (MOH) standards, HCSA regulations, and PDPA (data privacy).

Who We're Looking For

• At least 2-3 years of relevant skin, dermatology, or aesthetic clinic operations is highly preferred.
• Proven track record in launching a new medical/aesthetic clinic from the ground up is an advantage
• Strong communication and interpersonal skills.
• Organized, meticulous, attention to detail, and able to multitask.
• Comfortable working closely with doctors and management