Clinic Front Desk & Patient Care Specialist

ALPHA INTERNATIONAL WOMEN'S SPECIALISTS (SINGAPORE) PTE. LTD.; Singapore; Sur place; SGD 22 000 - 29 000; Plein temps

Résumé du poste

ALPHA INTERNATIONAL WOMEN'S SPECIALISTS (SINGAPORE) PTE. LTD. is seeking a friendly receptionist to manage front-desk duties, handle inquiries, and support clinical operations.

The role involves patient registration, appointment scheduling, and assisting doctors during consultations. Candidates should be computer-literate with MS Office, have at least 1 year in a clinical setting, and be comfortable communicating with Mandarin-speaking patients.

Qualifications

• Minimum N Levels or O Levels achieved.
• At least 1 year of experience in a clinic or healthcare setting preferred.
• Must be computer-literate and proficient with MS Office.
• Proficiency in Mandarin is preferred for communicating with Mandarin-speaking patients.

Responsabilités

• Greet patients at the front desk and manage reception duties.
• Handle enquiries via phone, email, social media and SMS.
• Register patients in clinic software and schedule appointments.
• Assist doctors during consultations as needed.
• Process payments by cash or card and issue receipts.
• Monitor stock levels and arrange replenishment when needed.
• Maintain cleanliness of the clinic at all times.
• Work independently with initiative and follow doctor/management instructions.

Connaissances

Customer service

Communication

Computer literacy

Mandarin communication

Formation

N Levels / O Levels

Outils

MS Office

Clinic software

Description du poste

ALPHA INTERNATIONAL WOMEN'S SPECIALISTS (SINGAPORE) PTE. LTD. is seeking a friendly receptionist to manage front-desk duties, handle inquiries, and support clinical operations.

The role involves patient registration, appointment scheduling, and assisting doctors during consultations. Candidates should be computer-literate with MS Office, have at least 1 year in a clinical setting, and be comfortable communicating with Mandarin-speaking patients.