Clinic Assistant

ASIA HEALTHCARE BT PTE. LTD.; Singapore; On-site; SGD 22,320 - 31,248; Full time

Benefits offered by this job

Training provided

Opportunities for progression

Supportive team environment

Job summary

ASIA HEALTHCARE BT PTE. LTD. is seeking a responsible Clinic Assistant to support the daily operations of a busy medical clinic in Singapore.

The role includes patient registration, front-desk duties, assisting doctors during consultations, and ensuring smooth workflow while delivering high-quality patient care. You will handle appointment scheduling, basic administrative tasks, and essential tasks in dispensing and inventory under supervision.

Qualifications

• Minimum education as stated: GCE N/O Level, NITEC or Diploma.
• Healthcare or customer service experience is advantageous; training provided.
• Shift work including evenings and weekends may be required.
• Proficient in basic computer tasks and clinic systems.
• Ability to work in a fast-paced environment.

Responsibilities

• Register patients accurately using clinic management systems.
• Handle appointment scheduling, walk-ins, and enquiries (phone/WhatsApp).
• Process payments and issue invoices/receipts.
• Assist doctors during consultations and basic procedures.
• Prepare treatment rooms, medical instruments, and consumables.
• Perform basic clinical tasks such as taking height, weight, blood pressure (if trained).
• Assist in medication dispensing under supervision.
• Monitor stock levels and expiry dates of medications and consumables.
• Support stock ordering and inventory control.
• Handle medical reports, referrals, and documentation.
• Assist with TPA/insurance claims submission.
• Perform daily closing and basic reconciliation tasks.
• Provide courteous and professional service to patients.
• Maintain cleanliness and organisation of the clinic.
• Adhere to clinic SOPs and MOH/HCSA guidelines.

Skills

Communication skills

Interpersonal skills

Basic computer literacy

Education

GCE N/O Level / NITEC / Diploma

Tools

Plato

CMS

Job description

Job Overview

We are looking for a responsible and service-oriented Clinic Assistant to support the daily operations of our medical clinic. The role involves patient registration, assisting doctors during consultations, and ensuring smooth clinic workflow while delivering a high standard of patient care.

Key Responsibilities

Patient Registration & Front Desk

• Register patients accurately using clinic management systems
• Handle appointment scheduling, walk-ins, and enquiries (phone/WhatsApp)
• Process payments and issue invoices/receipts

Clinical Support

• Assist doctors during consultations and basic procedures
• Prepare treatment rooms, medical instruments, and consumables
• Perform basic clinical tasks such as taking height, weight, blood pressure (if trained)

Dispensing & Inventory

• Assist in medication dispensing under supervision
• Monitor stock levels and expiry dates of medications and consumables
• Support stock ordering and inventory control

Administrative Duties

• Handle medical reports, referrals, and documentation
• Assist with TPA/insurance claims submission (e.g., Fullerton, Alliance, MHC, etc.)
• Perform daily closing and basic reconciliation tasks

Patient Experience & Clinic Upkeep

• Provide courteous and professional service to patients
• Maintain cleanliness and organisation of the clinic at all times
• Adhere to clinic SOPs and MOH/HCSA guidelines

Requirements

• Minimum GCE ‘N’ / ‘O’ Level / NITEC / Diploma
• Prior experience in healthcare or customer service is an advantage (training provided for entry-level candidates)
• Comfortable with shift work, including evenings and weekends
• Basic computer literacy (e.g., Microsoft Office, clinic systems)
• Good communication and interpersonal skills
• Able to work in a fast-paced environment

Preferred Attributes

• Experience in GP clinic or primary care setting
• Familiarity with clinic management systems (e.g., Plato, CMS)
• Experience handling TPA/insurance claims
• Positive attitude, willingness to learn, and team player

What We Offer

• Training provided (no experience candidates welcome)
• Opportunities for progression to Senior Clinic Assistant / Clinic Manager
• Supportive and team-oriented work environment