Clinic Assistant

ULTIMED HEALTHCARE CLINICS PTE. LTD.; Singapore; On-site; SGD 20,000 - 60,000; Full time

Job summary

A healthcare clinic in Singapore is seeking a motivated individual to perform front desk duties including patient registration and appointment scheduling. Candidates should have a minimum of GCE 'N' or 'O' levels or an ITE certificate, familiarity with clinic operations, and a keen learning attitude towards customer care. The role involves assisting doctors in simple procedures and maintaining accurate claims submissions. Weekend shifts may be necessary. Competitive salary offered.

Qualifications

• Minimum education requirement: GCE 'N' or 'O' levels or ITE certificate.
• Familiarity with clinic operations settings.
• Able to work weekend shifts and cross-deployment if needed.

Responsibilities

• Perform front desk duties including patient registration and appointment scheduling.
• Dispense medication and handle phone calls with patient inquiries.
• Assist doctor with simple procedures and ensure accurate claims submissions.

Skills

Customer care

Teamwork

Independent work

Education

GCE 'N' or 'O' levels or ITE certificate

Tools

SGIMED

Job description

Job Responsibilities:

• Perform front desk duties: Patient registration, appointment scheduling, payment collection
• Dispensing of medication
• Handle phone calls and patient enquiries
• Assist doctor with simple procedures, dressing, ECG, nebulisation, vaccinations etc.
• Ensure accurate and prompt claims submissions to government agencies and corporate partners such as CHAS, Medisave, TPAs and etc.
• Maintain control of stock and consumables, including replenishment and housekeeping
• Perform ad hoc duties assigned by Centre Manager/Clinic Manager

Job Requirements:

• Minimum of GCE 'N' or 'O' levels or an ITE (Institute of Technical Education) certificate
• Familiarity with clinic operations settings
• Experience with SGIMED is an advantage
• Keen learning attitude towards customer care and clinical duties
• Ability to weekend shifts and cross deployment to all other clinics, if required (East and Central)
• Able to work in a team and independently