Climbing Programs Sales & Experience Lead

Climb Central Pte. Ltd.; Singapore; On-site; SGD 47,000 - 69,000; Full time

Benefits offered by this job

Competitive compensation plan

Group performance bonus

Opportunities for progression and personal development

Job summary

A dynamic climbing program provider in Singapore is seeking a Programme Sales Executive to manage a diverse portfolio of climbing programs. This role involves excellent customer service, program oversight, and collaboration with internal teams to enhance profitability. Candidates should possess strong interpersonal skills, problem-solving abilities, and an understanding of sales principles. Opportunities for progression and development are included. Interested applicants should submit their resume to [e-mail].

Qualifications

• Strong customer service orientation and excellent interpersonal skills.
• Ability to manage multiple tasks and responsibilities in a fast-paced environment.
• Detail-oriented with strong problem-solving skills.
• Good understanding of sales and marketing principles.
• Solid organizational skills and the ability to work well in a team.
• Strong written and verbal communication skills.
• Experience in a similar role is a plus but not mandatory.

Responsibilities

• Manage and oversee a portfolio of programs including social and developmental.
• Deliver excellent customer service by matching programs to customer needs.
• Coordinate adherence to capacity limits and constraints.
• Initiate payment processes and manage the customer experience.
• Collaborate to review and revise course pedagogy.
• Analyze customer feedback and suggest program improvements.
• Work with Sales and Marketing to enhance program sustainability.
• Conduct regular reviews of customer experience and drive improvements.

Skills

Customer service orientation

Interpersonal skills

Problem-solving

Organizational skills

Communication skills

Job description

A dynamic climbing program provider in Singapore is seeking a Programme Sales Executive to manage a diverse portfolio of climbing programs. This role involves excellent customer service, program oversight, and collaboration with internal teams to enhance profitability. Candidates should possess strong interpersonal skills, problem-solving abilities, and an understanding of sales principles. Opportunities for progression and development are included. Interested applicants should submit their resume to [e-mail].