Logistics Customer Service

WIN-BELLS LOGISTICS & SERVICES PTE. LTD; Singapore; On-site; SGD 36,000 - 58,000; Full time

Job summary

WIN-BELLS LOGISTICS & SERVICES PTE. LTD in Singapore is seeking an organized logistics admin coordinator to manage customer inquiries, schedule drivers, and maintain records using the Warehouse Management System.

You will support daily operations by generating PODs, processing inventory data, and coordinating with internal teams to ensure smooth deliveries. Proactive learning and flexibility to work overtime are valued.

Qualifications

• Proficient in Microsoft Office applications for daily administrative tasks.
• Willingness to work overtime when required to meet operational demands.
• Demonstrates passion for continuous learning and personal growth.

Responsibilities

• Respond to customer inquiries and requirements via email and phone to provide timely support.
• Schedule and assign delivery jobs to drivers to ensure efficient route management.
• Send daily signed Proof of Delivery (POD) emails to confirm completed deliveries.
• Perform accurate data entry using WMS to maintain up-to-date inventory and order information.
• Generate picking and packing lists through WMS to prepare orders for shipment.
• Submit weekly and monthly inventory reports to customers using WMS to keep them informed.
• Prepare necessary logistics and shipment documents as required to support operations.
• Communicate and coordinate with internal teams and external stakeholders to resolve issues and ensure smooth workflow.

Skills

MS Office

Job description

Company Overview

We are a Singapore-based company that excels in the provision of logistics services and solutions. Incorporated in 2003, we have more than a decade of experience in the logistics industry and hence able to handle assignments of almost any scale and size. 1.Inland Transportation 2.Movers 3.Storage & Warehousing 4.Data Centre Specialist (UPS, Racks, CRAC units) 5.DC Electrical Works 6.Events Logistics Support 7.International Freight Forward

Job Summary

You will manage customer inquiries and requirements through email and phone, schedule and assign jobs to drivers, and maintain accurate records using Warehouse Management System (WMS) to support smooth logistics operations.

Responsibilities

• Respond to customer inquiries and requirements via email and phone to provide timely support
• Schedule and assign delivery jobs to drivers to ensure efficient route management
• Send daily signed Proof of Delivery (POD) emails to confirm completed deliveries
• Perform accurate data entry using WMS to maintain up-to-date inventory and order information
• Generate picking and packing lists through WMS to prepare orders for shipment
• Submit weekly and monthly inventory reports to customers using WMS to keep them informed
• Prepare necessary logistics and shipment documents as required to support operations
• Communicate and coordinate with internal teams and external stakeholders to resolve issues and ensure smooth workflow

Preferred competencies and qualifications

• Proficient in using Microsoft Office applications to support daily administrative tasks
• Willingness to work overtime when required to meet operational demands
• Demonstrates passion for continuous learning and personal growth

Working Hours 5.5 working days Monday – Friday 8.00am – 5.00pm Saturday 8.00am – 12.00pm