Client Solutions Associate (Singapore - February 2027)

30099 FactSet Singapore Pte. Ltd.; Singapore; On-site; SGD 42,000 - 64,000; Full time

Benefits offered by this job

Free lunch

Stocked fridge & pantry

Private health care

Social events

CSR programs

Job summary

FactSet Singapore Pte. Ltd. seeks a Client Solutions Associate to join a dynamic FinTech team in Singapore.

You will undergo a comprehensive 6-month training program to prepare you for client-facing responsibilities, handling a multimillion-dollar book within a year, and potentially leading tech projects that support the asset management industry. You will engage with top domestic and global financial institutions, learn product knowledge, and deliver tailored solutions across our suite,

Qualifications

• Singaporean Citizen/PR required.
• Fresh graduates or finance professionals with <3 years of experience.
• Bachelor's degree in Finance, Economics, Mathematics, Accounting, MIS, or Computer Science.
• Strong interest or background in Finance or FinTech.
• Strong analytical and problem-solving skills.
• Exceptional communication, interpersonal and client-facing skills.

Responsibilities

• Developing deep knowledge of the business, products, and clients.
• Communicating with impact in person and over the phone; mastering presentation skills.
• Asking effective questions to gather information and create solutions.
• Defining key industry terms and concepts for FactSet's clients.
• Using product knowledge to identify solutions in client workflows including Excel modelling and portfolio analysis.
• Managing a group of accounts and ensuring maximum value from FactSet software.

Skills

Finance knowledge

Analytical thinking

Communication skills

Client-facing skills

Education

Bachelor's degree in Finance / Economics / Mathematics / Accounting / MIS / Computer Science

Job description

FactSet creates flexible, open data and software solutions for over 200,000 investment professionals worldwide, providing instant access to financial data and analytics that investors use to make crucial decisions. At FactSet, our values are the foundation of everything we do. They express how we act and operate, serve as a compass in our decision-making, and play a big role in how we treat each other, our clients, and our communities. We believe that the best ideas can come from anyone, anywhere, at any time, and that curiosity is the key to anticipating our clients' needs and exceeding their expectations.

Your Team's Impact Looking for a fun and dynamic tech role, nestled deep in the finance industry? The Client Solutions Associate role will offer you: Training program spanning 6 months to get you ready for this client-facing FinTech role Exposure to the largest domestic and global financial institutions across Investment Management and Investment Banking Responsibility for owning a multimillion-dollar book of accounts within the first 12 months Opportunity to become the lead consultant on tech projects that hold up our superfund and asset management industry Competitive starting salary with extra

• Competitive starting salary with extra
• Perks not limited to: free lunch, a stocked fridge & pantry, private health care, Social Events
• Opportunity to lead, contribute or attend meaningful Corporate Social Responsibility Programs

What You'll Do

• Developing a deep knowledge base across our business, products, and clients
• Communicating with impact in person and over the phone while mastering presentation and public speaking skills both internally and externally
• Asking effective questions in various situations to gather information, uncover needs, and create solutions to foster a truly collaborative and consultative partnerships
• Defining key industry terms and concepts important to FactSet's clients to be an industry expert
• Using advanced product knowledge and understanding of FactSet's product suite to identify and implement solutions specific to client and user workflows including Excel modelling, company research, and portfolio analysis
• Managing a group of accounts assigned to you, ensuring that the relationship is healthy and that the client is getting maximum value out of the FactSet software
• Customizing solutions to fit with individual client workflows and ensuring that the client can make efficient and accurate decisions using FactSet data and tools
• Effectively demonstrating the various product lines to clients and provide software training to individuals as well as small and large groups
• Visiting clients on a regular basis to provide face-to-face support, training and build strong relationships
• Working on longer term projects with clients to enable them to get value out of the FactSet product suite.
• Being effective problem solvers and providing creative solutions to the many question's clients have in and around the use of FactSet.
• Answering day-to-day client queries and providing creative and complex solutions through our helpdesk.

What We're Looking For

• You must be a Singaporean Citizen/PR
• Fresh graduates or finance professionals with less than 3 years of working experience
• A bachelor's degree (Finance, Economics, Mathematics, Accounting, MIS, Computer Science majors are preferred, but all majors will be considered)
• Background or strong interest in a Finance or FinTech industry
• Strong analytical and problem-solving skills and ability to come up with creative solutions
• Exceptional communication, interpersonal and client facing skills

What In It For You

• This includes health, life, and disability insurance, as well as retirement savings plans and a discounted employee stock purchase program, plus paid time off for holidays, family leave, and company-wide wellness days.
• Flexible work accommodations.
• We value work/life harmony and offer our employees a range of accommodations to help them achieve success both at work and in their personal lives.
• A global community dedicated to volunteerism and sustainability, where collaboration is always encouraged, and individuality drives solutions.
• Career progression planning with dedicated time each month for learning and development.
• Business Resource Groups open to all employees that serve as a catalyst for connection, growth, and belonging.

Company Overview: FactSet (NYSE:FDS | NASDAQ:FDS) helps the financial community to see more, think bigger, and work better. Our digital platform and enterprise solutions deliver financial data, analytics, and open technology to more than 8,200 global clients, including over 200,000 individual users. Clients across the buy-side and sell-side, as well as wealth managers, private equity firms, and corporations, achieve more every day with our comprehensive and connected content, flexible next-generation workflow solutions, and client-centric specialized support. As a member of the S&P 500, we are committed to sustainable growth and have been recognized among the Best Places to Work in 2023 by Glassdoor as a Glassdoor Employees' Choice Award winner. Learn more at www.factset.com and follow us on X and LinkedIn.

At FactSet, we celebrate difference of thought, experience, and perspective. Qualified applicants will be considered for employment without regard to characteristics protected by law.

Spread the news! We understand the importance of connections, which is why we have launched an external referral pilot program in the United States. If you are a partner, customer, or vendor; you are now able to refer top talent for a monetary reward. Please note some exclusions may apply*