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Aument Capital Partners in Singapore is seeking a client servicing and fund administration professional for a 6-month contract with potential to convert to permanent. You will collate KYC documents, onboard clients, and coordinate with service providers to ensure a seamless client experience.
Responsibilities include preparing and distributing reports, handling invoicing, and maintaining documentation, while leveraging ERP/CRM tools to support business processes and client satisfaction.
1.Provide client servicingsupport which includes but is not limited to:
Collating, checking and maintaining client KYC documents and otherrelated information as required under the respective policies;
Communicating with clients to collect and verify their personal, financial, investment or other details;
Preparing and ensuring satisfactory completion of client onboarding documentation;
Managing, organising and filing clients’ documentation;
Preparing and distributing client activity reports and up-to-date position statements.
2.Provide fund administration support which includes but is not limited to:
Liaising / following up with service providers to coordinate compliance reviews;
Incorporating new investment entities and setting up new bank accounts / new entities;
Preparing subscription documents for new placements;
Collating corporate secretarial documents and instructing service providers to perform share allotments / transfers;
Tracking fund-level invoices and preparing payments requests for approval;
Overseeing preparation of fund-level accounts, tax assessments, AGM preparation and annual returns filings to satisfy statutory and regulatory requirements.
3.Collaborate with other team members on the above responsibilities to ensure a seamless client experience and build / maintain strong client satisfaction / retention, repeatbusiness and referrals;
4.Support the team with any ad hoc expense claims, billing / invoicing, reporting, scheduling, event coordination and other office-related or administrative tasks / activities;
5.Contribute ideas to improve processes and updates in internal SOP documents.
Required Skills
1.Communication – Excellent verbal and written communication skills (English is required, other languages desirable);
2.Interpersonal Skills – Active listening skills and the ability to build rapport with High Net Worth Individuals;
3.Organization – High attention to detail, ability to manage multiple tasks, and strong time management;
4.Problem-Solving – Strong numerical and analytical skills to address client concerns and find effective solutions (basic financial literacy desirable);
5.Client-Centricity – Patient, empathetic, and proactive approach to serving clients.
6.Ethical Conduct – High integrity, responsibility and adherence to confidentiality and data privacy standards when handling sensitive client and business information.
Required Experience / Qualifications
1.Education – Bachelor’s Degree in related field preferred;
2.Technical Skills – Strong proficiency in Microsoft Office (Excel, Word, Power Point), familiarity with ERP / CRM systems (Xero, Salesforce, Hubspot), familiarity with Singapore corporate secretarial activities;
3.Prior Experience – 3-5 years relevant experience in client servicing and/or fund administration roles in financial or professional services industry (wealth management or private banking desirable).
Please note: this is a 6 months contract with the potential to a permanent role.