Client Services VP

STRIVEX PTE. LTD.; Singapore; On-site; SGD 260,000 - 380,000; Full time

Job summary

STRIVEX PTE. LTD. in Singapore seeks a seasoned Client Services VP/SVP to lead the Private Markets fund administration platform, oversee client delivery and drive operational excellence.

The role requires a strong background in Private Markets, 10+ years of relevant experience, and proven team leadership. You will oversee NAV, reporting, investor servicing, and onboarding of new funds to ensure top-tier service across institutional clients.

Qualifications

• Senior leadership role in fund administration
• Experience servicing Private Markets clients
• Strong experience in team management and development
• Solid understanding of fund accounting and private markets structures

Responsibilities

• Lead and manage a team delivering fund administration and accounting services to institutional clients
• Oversee NAV calculations, financial reporting and other key fund deliverables
• Manage investor servicing activities including onboarding, capital activity and reporting
• Review fund documentation and ensure terms reflected in accounting/reporting
• Collaborate with clients and service providers for timely delivery
• Own client queries and escalations, maintaining high service levels
• Lead onboarding of new funds and clients, including documentation review
• Partner with internal stakeholders on wider business and client initiatives

Skills

Leadership

Client relationship management

Stakeholder communication

Analytical thinking

Problem solving

Team development

Education

Degree in Accounting or Finance

Professional qualification (advantage)

Tools

MS Office

Fund accounting systems

Job description

Client Services VP/SVP

We are currently partnering with a leading global fund administrator to identify a Client Services VP/SVP to join its growing Private Markets platform in Singapore.

This is a senior leadership opportunity for an experienced fund administration professional who has a strong background servicing Private Markets clients, with responsibility for client delivery, team leadership and operational excellence.

Responsibilities

• Lead and manage a team responsible for delivering fund administration and accounting services to institutional clients
• Oversee the review and delivery of NAV calculations, financial reporting and other key fund deliverables
• Manage investor servicing activities, including onboarding, capital activity and investor reporting
• Review fund documentation and ensure relevant terms are appropriately reflected in accounting and reporting
• Work closely with clients and service providers to ensure smooth and timely delivery
• Take ownership of client queries and escalations, ensuring a consistently high level of service
• Lead the onboarding of new funds and clients, including documentation review and operational setup
• Partner with internal stakeholders on wider business and client initiatives

Requirements

• Degree in Accounting, Finance or a related discipline; professional qualification is an advantage
• 10+ years of relevant fund administration experience
• Strong experience working withPrivate Marketsclients
• Proven experience managing and developing teams
• Strong understanding of fund accounting and private markets structures
• Good knowledge of waterfall calculations and complex fund structures
• Good understanding ofIFRS, US GAAP and Singapore GAAP
• Strong client management and stakeholder communication skills
• Excellent analytical and problem-solving capabilities
• Good understanding of regulatory and reporting requirements across different jurisdictions
• Strong proficiency in Microsoft Office and fund accounting systems

EA Licence No : 23S2077

Registration No : R22104987