Client Services & Office Operations Coordinator

WILLIAMS LEA PRIVATE LIMITED; Singapore; On-site; SGD 35,000 - 50,000; Full time

Benefits offered by this job

Group medical

Life insurance coverage

Wellness benefit

Maternity expense reimbursement

15 days annual leave

5 days work

Job summary

Williams Lea Private Limited in Singapore seeks a customer service professional to provide excellent client support across multiple service areas. The role involves responding to queries promptly, adhering to company policies, and delivering admin and facilities services with a professional demeanor.

The position requires a Diploma in Communications or Business Administration and 3–5 years of relevant experience.

Qualifications

• Diploma in Communication or related discipline.
• 3–5 years of relevant experience.
• Strong written and verbal communication skills.
• Professional appearance and attitude.

Responsibilities

• Manage a structured workflow for all service areas within remit.
• Ensure service levels agreed with client are achieved and continuously improved.
• Review services regularly for delivery improvements.
• Maintain stationery, facilities and equipment.
• Provide admin support and office facilities services.
• Manage room and hospitality bookings and setup.
• Coordinate hospitality and liaise with onsite cleaning teams.
• Supervise and assist at events, including overtime when required.
• Handle incoming/outgoing mail/deliveries; photocopying, scanning and printing.
• Analyze monthly activity metrics and spend.
• Address any ad-hoc requests from Williams Lea or client.

Skills

Effective communication

Customer service

Attention to detail

Independent worker

Education

Diploma in Communication

Diploma in Business Administration

Tools

Microsoft Excel

Microsoft Word

PowerPoint

Job description

Williams Lea Private Limited in Singapore seeks a customer service professional to provide excellent client support across multiple service areas. The role involves responding to queries promptly, adhering to company policies, and delivering admin and facilities services with a professional demeanor.

The position requires a Diploma in Communications or Business Administration and 3–5 years of relevant experience.