Client Service Manager

Mediacorp Pte Ltd; Singapore; On-site; SGD 120,000 - 180,000; Full time

Job summary

Mediacorp Pte Ltd in Singapore is an ISO-certified, full-service consumer research consultancy with proven local expertise. For thirty years, we have helped Singapore's leading brands and government agencies uncover deeper insights through both advanced analytics and qualitative exploration.

This role requires a Bachelor's degree and 6–8 years of Market Research experience, plus at least 2 years of people management.

Qualifications

• 6–8 years of strong market research experience across industries.
• Experience as a people manager for at least 2 years.
• Track record of driving revenue objectives and team engagement.
• Proficient in applying advanced research techniques.
• Detail-oriented with consistent accuracy.

Responsibilities

• Lead and manage diverse market research projects across industries.
• Drive revenue objectives and engagement of direct reports.
• Resolve problems and own outcomes.
• Collaborate with team to apply best research practices.
• Mentor and develop junior researchers.

Skills

Market Research

People Management

Revenue Growth

Problem Solving

Advanced Techniques

Self-Development

Attention to Detail

Team Communication

Education

Bachelor's degree

Job description

Job Description

We are an ISO-certified full-service consumer research consultancy with proven local expertise. For thirty years now, we have helped some of Singapore's best-known brands and government agencies discover deeper insights into their consumers. From advanced analytics to qualitative exploration, our research specialists and data scientists bring incisive data-driven rigour to every business question.

We are committed to creating an inclusive and diverse workplace where talent thrives. Our hiring decisions are made based on merit and fit-to-role. If you have a disability or special need which requires accommodation to participate in the recruitment process, please inform us when you submit your online application. We will be happy to support as necessary.

Thank you for your interest and application to this role. Please note that only short-listed candidates will be contacted.

Job Requirements

• Bachelor's degree in Business, Economics, Social Sciences, Marketing, or a related field
• At least 6-8 years of strong Market Research Experience in managing projects of different types and across a wide array of industries
• Have at least 2 years of experience as a people manager
• Must be driven by achieving revenue objectivesAble to engage the team/ direct reports effectively
• Problem resolution and ownership of results
• Use advanced research techniques and apply them appropriately
• Keen to learn, proactive in self-development and development of others
• Strong attention to detail and perform with consistent accuracy
• Communicate and work effectively with the team