Client Service Consultant

VIN'S MOTOR PTE LTD; Singapore; On-site; SGD 32,000 - 48,000; Full time

Job summary

VIN'S MOTOR PTE LTD is seeking a proactive Service Coordinator in Singapore to manage parts, service coordination and client interactions. The role supports quotations, liaises with suppliers, handles walk-in and phone inquiries, and coordinates with admin for payments and records.

Candidate should communicate effectively, be motivated, multi-task well, and hold a Class 3 driving licence. Working hours are a 6-day week, based at 160 Sin Ming Drive, Sin Ming Autocity, Singapore.

Qualifications

• Enjoy interacting with clients and providing service
• Effective verbal and written communication with clients
• Ability to multitask across service, sales and admin tasks
• Class 3 driving licence is preferred

Responsibilities

• Parts & Service Coordination: verify warranty, issue POs, liaise with suppliers, track servicing jobs
• Customer Service: handle walk-in and phone enquiries, explain service and lease terms, respond to requests and complaints
• Sales & Client Relations: provide quotations, maintain client relationships, negotiate deals
• Administrative Support: manage documentation, issue invoices, prepare agreements, coordinate payments and records with admin staff
• Vehicle Handling: oversee inspections, photo-taking, and workshop logistics
• Ad-hoc Tasks: support miscellaneous operational duties as assigned

Skills

Customer service

Communication

Multi-tasking

Driving license

Job description

Job scope

• Parts & Service Coordination: Verify warranty coverage, issue purchase orders, liaise with suppliers, track servicing jobs, and ensure timely vehicle servicing.
• Customer Service: Handle walk-in and phone enquiries, explain service and lease terms, respond to customer requests, and manage complaints professionally.
• Sales & Client Relations: Provide quotations, maintain client relationships, negotiate deals, and support long-term leasing opportunities.
• Administrative Support: Manage documentation, issue invoices, prepare agreements, and coordinate with admin staff for payments and records.
• Vehicle Handling: Oversee vehicle inspections, photo-taking, and workshop logistics.
• Ad-hoc Tasks: Support miscellaneous operational duties as assigned.

Working Hours

6 days work week (Mon-Fri 0845-1745, Sat 0845-1600)

No overtime work

Working Location

160 Sin Ming Drive #03-03 Sin Ming Autocity Singapore 575722

Job Requirements

Enjoy interacting and assisting clients

Be able to effectively communicate with clients

Motivated and driven personality

Able to multi-task

Class 3 Driving licence *