Delivery Consultant(Vehicles)

Inchcape Singapore; Singapore; On-site; SGD 42,000 - 56,000; Full time

Benefits offered by this job

Career development

Health and life insurance

Colleague vehicle purchase discounts

Job summary

Inchcape Singapore is seeking a Delivery consultant to join our team in Singapore. You will assist in the new vehicle delivery process for customers, confirm appointments, conduct pre-delivery checklists, and coordinate with the PDI centre to ensure a smooth delivery experience.

You will demonstrate vehicle features, explain documents, and help customers schedule first servicing, ensuring consistent service throughout the delivery cycle. A valid Class 3 driving license is required.

Qualifications

• Service-oriented attitude and strong customer focus.
• Able to thrive in a fast-paced, team-based environment.

Responsibilities

• Assist to conduct new vehicle delivery process for customers.
• Confirm appointment for delivery with customers and ensure efficient and smooth delivery process.
• Conduct pre-delivery checklist and ensure vehicle is ready for delivery.
• Coordinate with PDI centre on deliveries and arrange for rectification if needed.
• Demonstrate and explain vehicle features, warranty, and service schedules to customers.
• Explain delivery documents and ensure they are completed, signed, and filed accordingly.
• Assist customer to make appointment for first servicing.
• Ensure consistent customer service is provided throughout the delivery process.

Skills

Customer service

Team player

Results-driven

Organised

Education

Class 3 Driving License

Job description

Working hours: Rotating 5.5 working days. Off day and rest day on weekdays - 0815-1700 (Mon to Fri) , 0800-1630 (Sat & Sun)

Do you want to develop world-class skills, build a brilliant career, and thrive within a highly supportive team? Join Inchcape Singapore, part of Inchcape's global network.

You’ll play a key part in growing a global business that’s transforming our industry, working with the world's leading automotive brands, and delivering great experiences for our customers.

We are seeking a Delivery consultant to join our team in Singapore. In this position you will collaborate with a dynamic, diverse team to deliver exceptional service and repairs bringing your expertise and passion for quality to drive your career forward.

What you’ll do:

• Assist to conduct new vehicle delivery process for customers.
• Confirm appointment for delivery with customers and ensure efficient and smooth delivery process.
• Conduct pre-delivery checklist and ensure vehicle is ready for delivery.
• Coordinate with PDI centre on deliveries and arrange for rectification if any and follow up.
• Demonstrate and explain vehicle features, warranty, and service schedules to customers.
• Explain delivery documents and ensure they are completed, signed, and filed accordingly.
• Assist customer to make appointment for first servicing.
• Ensure consistent customer service is provided throughout the delivery process.

About you:

• Service oriented, objective driven, team player, disciplined and organised.
• Able to work well in a team setting, results-driven and fast-paced environment
• Must possess a valid Class 3 license

We offer you:

• Benefit from clear career paths, continuous learning & MNC Exposure
• Access comprehensive health and life insurance (including dependent in health insurance)
• Enjoy exclusive colleague perks, including discounts on vehicle purchases and more