Client Service Agent (Concierge)

Jones Lang LaSalle Incorporated; Singapore; Hybrid; SGD 36,000 - 60,000; Full time

Job summary

Jones Lang LaSalle Incorporated is seeking a Client Service Agent (Concierge) on-site in Singapore. You will manage day-to-day client floor operations, greet clients, and guide them to meeting rooms, coordinating beverages and hospitality services professionally.

Ideal candidates will have 2+ years in hotel/hospitality, strong communication and interpersonal skills, and the ability to respond promptly to requests while upholding health and safety and service standards.

Qualifications

• At least 2 years’ experience within the hotel/hospitality industry.
• Strong and professional communication skills needed to deal with private banking clientele.
• On-site Singapore location and client-facing responsibilities required.

Responsibilities

• Greet clients upon arrival and escort to destined meeting rooms.
• Update booking system and call client to inform arrival.
• Take and serve beverage orders to clients.
• Navigate surroundings and assist with directions (ATM, restaurants, train station).
• Respond to information requests in a timely manner and support client needs.
• Support team meetings and ensure health, safety, and service standards are followed.

Skills

Excellent communication

Interpersonal skills

Hospitality experience

Job description

## Client Service Agent (Concierge)Aplikuj: On-site: Singapore: Full time: Opublikowano dzisiaj: REQ535823**JLL empowers you to shape a brighter way**.Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.Assist Asst. Client Services Supervisor to manage the day-to day Client floor Operation in a professional manner while meeting client needs. * Need to be culturally sensitive and perform work ethically and with integrity.* Follow policies and procedures to complete tasks efficiently.* Ensure Greeting upon receiving of clients and show to the destined meeting room* Updated in the booking system and called the User to inform the arrival of the clients* Beverages orders are taken and served to the client* Good knowledge of the surrounding places ie: location of the ATM, restaurant, direction to the train station* Responds to requests for information, service, and assistance in a timely manner.* Actively support an environment that supports teamwork, co-operation & performance excellence* Have excellent communication and interpersonal skills.* To participate Department briefings and team meetings.* Ensure Operations procedures are followed to ensure service standards are maintained* Monitoring of guidelines and strategies to protect health and safety of staff and others, protect Client and Jones Lang LaSalle reputations. Report any issues or concerns back to Management.* Pro-actively manage Client expectations ensuring that the service levels are maintained.* Good Knowledge of the Client protocol* There will be cross team training. **Requirements** * At least 2 years’ experience within the hotel/hospitality industry.* Strong and professional communication skills needed to deal with private banking clientele.**Location:**On-site –Singapore