Head of Client Success & Enablement

1011 United Overseas Bank Ltd; Singapore; On-site; SGD 120,000 - 170,000; Full time

Job summary

1011 United Overseas Bank Ltd in Singapore seeks a senior leader to head the Client Servicing & Enablement function across Commercial Cards, Merchant Acquiring and Payment Solutions. You will ensure seamless onboarding, implementation, servicing and governance to support growth and resilience.

As a key partner to Sales, Product, Technology and Risk, you will drive service excellence, process transformation and regulatory compliance while delivering exceptional client outcomes for a global

Responsibilities

• Lead the Client Servicing & Enablement function across Commercial Cards, Merchant Acquiring and Payment Solutions, ensuring seamless client onboarding, implementation, servicing, governance and business support.
• Drive service excellence, client experience, process transformation and regulatory compliance while enabling business growth, operational resilience and strategic initiatives.

Job description

1011 United Overseas Bank Ltd in Singapore seeks a senior leader to head the Client Servicing & Enablement function across Commercial Cards, Merchant Acquiring and Payment Solutions. You will ensure seamless onboarding, implementation, servicing and governance to support growth and resilience.

As a key partner to Sales, Product, Technology and Risk, you will drive service excellence, process transformation and regulatory compliance while delivering exceptional client outcomes for a global