Client Manager (FSI)

NTT America, Inc.; Singapore; Remote; SGD 90,000 - 130,000; Full time

Job summary

NTT DATA is seeking a Client Manager to build and nurture relationships with assigned FSI accounts, drive expansion across solutions, and achieve revenue targets. You will leverage Salesforce.com to manage pipelines and forecasts while coordinating with a global network of offices to deliver exceptional client experiences.

The role requires strong sales acumen, proven client engagement in FSI, and the ability to identify opportunities.

Qualifications

• Strong sales business acumen with ability to plan and leverage tools to meet business requirements.
• Proven client engagement experience in FSI and managing the client lifecycle to grow revenue.
• Ability to identify and advance opportunities at assigned FSI clients and prospects.
• Extensive experience in partner management and sales environments with business development focus.
• Proficiency using Salesforce.com or other CrM platforms.
• Ability to align multiple stakeholders to a common vision.

Responsibilities

• Build and nurture relationships with assigned accounts in FSI and drive expansion across solution areas.
• Meet revenue and margin targets while minimizing churn and maximizing retention.
• Develop and implement account strategies with stakeholders across the global network.
• Use tools like Salesforce.com to manage accounts, opportunities, pipelines, and forecasts.
• Address client issues as the first point of contact and translate needs into actionable solutions.
• Collaborate with cross-functional teams to realize business opportunities and drive sales engagement.

Skills

Sales acumen

Client engagement

Strategic account planning

Salesforce.com

CrM platforms

Stakeholder influence

Independent working

Education

Bachelor's degree in business or related field

Tools

Salesforce.com

Job description

Make an impact with NTT DATA

Join a company that is pushing the boundaries of what is possible. We are renowned for our technical excellence and leading innovations, and for making a difference to our clients and society. Our workplace embraces diversity and inclusion – it’s a place where you can grow, belong and thrive.

Your day at NTT DATA

As a Client Manager at NTT DATA, your role will center on building and nurturing relationships with our assigned accounts in FSI and new logo acquisition, ensuring client satisfaction, and driving expansion across all solution areas. You'll use our state-of-the-art tools and methodologies to understand clients' needs and offer tailored solutions that address their specific business requirements.

You’ll manage and grow relationships by leveraging strategic thinking and advanced planning skills, coordinating with our global network of offices to deliver exceptional client experiences. Your focus will include meeting revenue and margin targets while minimizing client churn and maximizing retention.

By utilizing your extensive knowledge of the latest technology sales methods and trends, you will develop and implement account strategies. You’ll work closely with key stakeholders to realize business opportunities, contribute to revenue growth, and support clients throughout their buying lifecycle.

Your day will involve using tools like Salesforce.com to manage accounts, opportunities, pipelines, and forecasts. You will analyze the client's situation, plan strategically, and navigate various geographies to drive sales engagement and meet quota targets.

Acting as the first point of contact, you’ll address client issues and ensure consistent client satisfaction. You will use your expertise to transform clients' needs into actionable solutions, helping them achieve their business goals with our services.

To thrive in this role, you need to have:

• Strong sales business acumen, with a focus on planning and leveraging tools to meet business requirements.
• Proven skills in client engagement in FSI sector and management throughout the client lifecycle to improve relationships and drive sales growth.
• Ability to identify and advance opportunities at assigned FSI clients and prospects.
• Extensive experience in partner management and sales environments, with a focus on business development.
• Proficiency in using Salesforce.com or other CrM platforms.
• Capability to drive alignment to a common vision across multiple stakeholders.
• A collaborative mindset and the ability to adapt communication styles for diverse audiences.
• Proven ability to work independently, with strong problem-solving skills, and influence team members to achieve short- to medium-term goals.
• A bachelor's degree or equivalent in business or a sales-related field.

About NTT DATA

NTT DATA is a $30+ billion business and technology services leader, serving 75% of the Fortune

Global 100. We are committed to accelerating client success and positively impacting society through

responsible innovation. We are one of the world’s leading AI and digital infrastructure providers, with

unmatched capabilities in enterprise-scale AI, cloud, security, connectivity, data centers and

application services. Our consulting and industry solutions help organizations and society move

confidently and sustainably into the digital future. As a Global Top Employer, we have experts in more

than 70 countries. We also offer clients access to a robust ecosystem of innovation centers as well as

established and start-up partners. NTT DATA is part of NTT Group, which invests over $3 billion each

year in R&D.

Equal Opportunity Employer

NTT DATA is proud to be an Equal Opportunity Employer with a global culture that embraces diversity.

We are committed to providing an environment free of unfair discrimination and harassment.

We do not discriminate based on age, race, colour, gender, sexual orientation, religion, nationality, disability, pregnancy, marital status, veteran status, or any other protected category.

Join our growing global team and accelerate your career with us.