Client Partner

NTT DATA, Inc.; Singapore; Hybrid; SGD 80,000 - 120,000; Full time

Job summary

NTT DATA, Inc. is seeking a Cloud Client Partner in Singapore to identify and close managed service deals. The role involves generating demand, addressing client objections, and collaborating with internal teams. Ideal candidates will have a strong background in cloud technologies and proven sales experience.

This position offers a hybrid working model and emphasizes relationship-building with clients across industries. A Bachelor's degree and expertise in cloud platforms like AWS and Azure are essential.

Qualifications

• Demonstrated track record of selling managed services solutions to large enterprise accounts.
• Experience managing complex contracts and client relationships at senior levels.
• Proficiency in cloud technologies and major platforms.

Responsibilities

• Generate demand and sell Cloud Managed Services solutions.
• Address client objections and develop strategies.
• Collaborate with internal teams and manage a pipeline of opportunities.

Skills

Cloud infrastructure principles

Sales skills

Negotiation skills

Client-centric problem solving

Understanding of networking in cloud environments

Education

Bachelor’s degree in a Technical or Sales field

Tools

AWS

Azure

GCP

VMWare

Job description

Make an impact with NTT DATA

Join a company that is pushing the boundaries of what is possible. We are renowned for our technical excellence and leading innovations, and for making a difference to our clients and society. Our workplace embraces diversity and inclusion – it’s a place where you can grow, belong and thrive.

Your day at NTT DATA

As a Cloud Client Partner at NTT DATA, your role will focus on identifying, developing, and closing managed service and outsourcing deals. You'll be our clients' trusted advisor, leveraging consulting‑led sales skills to engage and secure opportunities with decision‑makers. Working directly with clients from various industries, you'll play a crucial part in understanding their unique needs and promoting our cloud managed services solutions.

You will build and nurture strong relationships with client leaders, ensuring a deep understanding of their business and the industry they operate in. Your day will involve generating demand, addressing client objections, and constructing managed services deals that meet both client and organizational needs. Importantly, you'll help translate complex requirements into actionable, win‑win solutions.

Collaboration is key in this role. You'll partner with internal sales teams, delivery experts, and external vendors to drive deals from conception to closure. By participating in regional sales governance processes and deal clinics, you'll ensure that we consistently align on business outcomes and maximize opportunities for our clients.

You will also drive the sales process by managing a pipeline of opportunities, developing client‑centric strategies, and supporting the negotiation and contracting process. Ensuring data accuracy and providing insightful, data‑driven reports will be essential in tracking progress and performance.

Key Responsibilities

• Generate demand and sell Cloud Managed Services solutions.
• Assist clients in identifying and qualifying current needs and articulate how our Cloud services add value.
• Address objections that clients may pose when moving to a Cloud managed services solution.
• Allocate sales time effectively between assigned clients and new prospects, focusing on top opportunities while balancing size and outcome likelihood.
• Partner with regional leads and services teams to achieve the best outcome for the client.
• Engage and coordinate with partners and vendors to drive select deals through vendor‑based opportunities.
• Collaborate with the broader organization—Offer Management, Commercial Architecture, and delivery teams—to promote high‑value services opportunities.
• Participate in regional sales governance processes and deal clinics to profile opportunities.
• Build deep and long‑term relationships with client leaders, executing a competitive win strategy through understanding business requirements and competitive landscape.
• Maintain relevant service knowledge to have meaningful conversations with clients, including industry context.
• Contribute to the knowledge base of the company's services solutions by sharing best practices and insights with internal and client teams.
• Help build and support commercial solutions for Managed Services, designing deals that meet client needs and create win‑win outcomes.
• Construct Managed Services deals, including commercial modelling, negotiating contractual terms, mitigating legal risk, and moving proposals to closure.
• Drive the sales process by managing a pipeline of opportunities and creating a shared strategy to meet sales targets.
• Collaborate with extended sales teams and commercial architects to position services and see opportunities through to closure.
• Partner with internal teams to ensure proposals are tracked, managed, and delivered on time.
• Develop and implement an opportunity plan with regular check‑ins and stakeholder buy‑in processes.
• Ensure data accuracy based on sales reporting standards, providing data‑driven insights.
• Support negotiation of deals with clients and lead the internal account management team to conclude services deals.
• Contribute to the knowledge base of the company's solutions and services by sharing best practices, industry and technology trends.
• Participate in regional reporting cadence related to performance and major deal reviews.

Knowledge and Attributes

• Good knowledge of cloud infrastructure principles and products.
• Ability to position organization’s services across multiple technology domains, including Cloud Infrastructure Managed Services, Support Services, Consulting Services, and Technical Services.
• Understanding of platform‑delivered services and ability to articulate value of standardized, centralized, optimized services.
• Conversant with a business‑outcome‑led approach to sales.
• Proficiency with major cloud platforms: AWS, Azure, GCP, and others.
• Understanding of broader IT infrastructure components such as servers, storage, virtualization, and data centers.
• Understanding of networking in cloud environments to design effective solutions.
• Good grasp of financial statements and metrics—revenue, expense control, growth—to drive strategic client conversations.
• Legal knowledge to discuss contracting and position terms as value exchanges.
• Client‑centric problem solving.
• Familiarity with cloud security best practices, IAM, encryption, data protection, compliance standards, and security monitoring.
• Understanding of hybrid cloud architectures and strategies.
• Comprehensive understanding of cloud infrastructure technologies and IoT impacts on design.
• Good business acumen and negotiation skills to create solutions beneficial to the company and client.
• Ability to proactively and independently identify and qualify opportunities; entrepreneurial mindset desired.
• Team player with ability to coordinate with delivery teams across multiple business areas.
• Quick learner, able to grasp new solutions ready for market.

Academic Qualifications and Certifications

• Bachelor’s degree or equivalent in a Technical or Sales field or related.
• Certifications such as Scotworks and Solution Selling desired.
• Solution Selling/SPIN certifications desired.
• Technology certifications: Azure Fundamentals (AZ900), AWS Cloud Practitioner, VMWare VTSP or VTSP for AWS/Azure, ITIL (Version 3 or later).

Required Experience

• Demonstrated track record of managed services solutions to large enterprise accounts, typically involving selling complex solutions to the C‑suite.
• Evidence of structuring large, multi‑year profitable contracts.
• Experience building strong relationships with clients at all levels.
• Experience networking with senior internal and external stakeholders in specialized areas.
• Experience managing the entire sales process, contracting process, and legal implications of deals.
• Sales, client engagement, and business development experience with understanding of markets and penetration strategies.

Workplace Type

Hybrid Working

Equal Opportunity Employer

NTT DATA is proud to be an Equal Opportunity Employer with a global culture that embraces diversity. We are committed to providing an environment free of unfair discrimination and harassment. We do not discriminate based on age, race, colour, gender, sexual orientation, religion, nationality, disability, pregnancy, marital status, veteran status, or any other protected category.