Client Experience & Store Operations Lead

LOUIS VUITTON (SINGAPORE) PTE. LTD.; Singapore; On-site; SGD 42,000 - 60,000; Full time

Job summary

LOUIS VUITTON (SINGAPORE) PTE. LTD. seeks a Client Advisor (Operations) to secure back-of-house efficiency and support the store team in delivering the Louis Vuitton Promise. You will manage stock, coordinate deliveries, and ensure product availability to maximize client experience.

You will also handle after-sales processes, repair coordination, and quality issues, while staying aligned with brand standards and weekend/public holiday shift requirements.

Qualifications

• Prior work experience in retail, hospitality, or service-related industry would be a plus.
• Excellent communication skills with pleasant disposition.
• Strong enthusiasm to learn, with a passion for Louis Vuitton products and fashion.
• Adaptable and a fast learner with client centric mentality and initiative.
• Possess a professional attitude with a mindset of curiosity and empathy.
• Able to work retail shift hours including weekends & public holidays.

Responsibilities

• Stock Management: maintain inventory in perfect condition and organize stock rooms.
• Stock deliveries: prepare and replenish stock quickly and accurately.
• Ensure desired products are on the sales floor to optimize client experience.
• Coordinate with Supply Chain and use MPR to meet client needs.
• After Sales: handle client repair requests and follow-up on outcomes.
• General Duties: integrate with store team and support efficiency goals.

Skills

Stock management

Customer service

Communication skills

Team collaboration

Adaptability

Job description

LOUIS VUITTON (SINGAPORE) PTE. LTD. seeks a Client Advisor (Operations) to secure back-of-house efficiency and support the store team in delivering the Louis Vuitton Promise. You will manage stock, coordinate deliveries, and ensure product availability to maximize client experience.

You will also handle after-sales processes, repair coordination, and quality issues, while staying aligned with brand standards and weekend/public holiday shift requirements.