Client Experience Executive

RECRUIT NOW SINGAPORE PTE. LTD.; Singapore; On-site; SGD 36,000 - 43,000; Full time

Job summary

RECRUIT NOW SINGAPORE PTE. LTD. is seeking a client-focused professional to manage onboarding and provide ongoing support for a smooth client experience at Venture Drive in Singapore.

You will act as the main contact for assigned clients, coordinate with internal teams, and ensure timely delivery of services while maintaining high satisfaction levels. A diploma or degree in business or marketing is required, with 1–3 years of client servicing experience.

Qualifications

• Diploma or Degree in Business, Marketing or related field.
• 1–3 years of client servicing or customer-facing experience in a professional services or corporate services firm.
• Strong interpersonal and relationship management skills.
• Proactive, organized and detail-oriented with good follow-up skills.
• Able to manage multiple client accounts and priorities simultaneously.
• Strong coordination and problem-solving abilities.
• Customer-focused mindset with commitment to excellent service.

Responsibilities

• Manage client onboarding and provide ongoing support for a smooth client experience.
• Act as the main contact for assigned clients and handle inquiries promptly.
• Coordinate with internal teams to ensure timely, accurate delivery of services.
• Proactively follow up with clients to address needs and resolve issues.
• Prepare and maintain client-related documents, correspondence and service updates.
• Maintain accurate client records and track service progress.
• Assist in initiatives to improve client experience and operational efficiency.
• Build strong client relationships and ensure consistent service quality.

Skills

Client servicing

Relationship mgmt

Communication

Education

Diploma or Degree in Business/Marketing

Job description

• Up till $3,500 basic + Up to 2 months bonus
• Work Location: Venture Drive
• Work time: 5-day work week, Mon-Fri, 9:00AM-6:00PM
• Established Corporate Services Provider in Singapore
• Award-Winning & Fast-Growing Company
• Exposure to Diverse SME, MNC & Startup Clients
• Supportive & Collaborative Work Environment

Job Description

• Manage client onboarding and provide ongoing support to ensure a smooth and positive client experience
• Act as the main point of contact for assigned clients, handling inquiries and requests promptly and professionally
• Coordinate with internal teams to ensure timely and accurate delivery of services
• Proactively follow up with clients to address their needs, resolve issues and maintain high satisfaction levels
• Prepare and maintain client-related documents, correspondence and service updates
• Maintain accurate client records and track service progress
• Assist in implementing initiatives to improve client experience and operational efficiency
• Build strong client relationships and ensure consistent service quality

Requirements

• Diploma or Degree in Business, Marketing or a related field
• Must have 1-3 years of client servicing or customer-facing experience, preferably in a professional services or corporate services firm
• Strong interpersonal, communication and relationship management skills
• Proactive, organised and detail-oriented, with good follow-up skills
• Able to manage multiple client accounts and priorities simultaneously
• Strong coordination and problem-solving abilities
• Customer-focused mindset with a commitment to delivering excellent service.