Client Account Manager

People Profilers Pte Ltd; Singapore; On-site; SGD 78,000 - 106,000; Full time

Benefits offered by this job

Transport allowance

Job summary

People Profilers Pte Ltd in Singapore seeks an experienced Senior Sales Manager for Electronic Materials to drive revenue growth. You will manage key customer accounts, develop strategies to secure new business, and ensure high customer satisfaction.

The role requires coordinating with internal teams, analyzing market trends, maintaining strong relationships, and delivering regular forecasts. Based in Tuas, you will work Monday to Friday 8:00 am to 5:00 pm and handle SGD 7,000–9,500 monthly plus

Qualifications

• Degree with minimum 3 years in Semiconductor industry experience with emphasis in product introduction, sales, marketing, and customer interface.
• Demonstrates technical knowledge regarding Semiconductor Wafer Fabrication Manufacturing is preferred.
• Proficiency in the use of Microsoft Word, Excel, and PowerPoint to generate detailed technical sales, marketing reports, and spreadsheet.

Responsibilities

• Achieve identified revenue targets for Electronic Materials products and/or services.
• Develop and execute account/territory plan and strategy.
• Build and maintain strong relationships with key customers.
• Maintain frequent contact with key functional organizations at each customer site.
• Position Electronic Materials to grow existing business and secure expansion opportunities.
• Provide regular sales forecasts and business information to the company.
• Identify and secure sales opportunities aligned with product line objectives.
• Update market landscape related to industry events and innovations.
• Act as primary advocate for the customer into Electronic Materials.

Skills

Account management

Sales

Customer relationship management

Market analysis

Cross-functional collaboration

MS Word

MS Excel

PowerPoint

Education

Bachelor's degree in a relevant field

Tools

MS Word

MS Excel

PowerPoint

Job description

• Drives revenue growth by managing key customer accounts, developing strategies to secure new business, and ensuring high customer satisfaction.

• The role involves coordinating with internal teams to resolve issues, analysing market trends, and maintaining strong customer relationships to support the company’s business objectives.

Responsibilities:

• Responsible for achieving identified revenue targets for the Electronic Materials products and/or services.

• Responsible for developing a complete account/territory strategy, creating an account/territory plan, and executing account/territory plan.

• Responsible for developing and maintaining strong business relationships with key and influential customers contacts.

• Maintain frequent contact with all key functional organizations at each customer site that influences the use, application, or commitment to the Electronic Materials products and services.

• Ensure the Electronic Materials is properly positioned to maintain existing business, to gain competitive business and to secure next generation (expansion) opportunities.

• Keep customers informed regarding the Electronic Materials’ products, services, and relevant activities.

• In the event of quality and delivery issues work directly with cross-functional team members including manufacturing plant to develop quick response to issues and coordinate feedback and corrective actions to the customer. Serve as the account owner for resolutions of customer issues.

• Appropriately and effectively utilize the Electronic Materials’ resources to capture new business opportunities and to solve customer problems.

• Provide regular sales forecasts and business information to the Electronic Materials for each customer.

• Identify, evaluate, and secure sales opportunities at assigned accounts, which are consistent with company product line objectives, provide pre-sale and post-sale technical/commercial support.

• Gather and report information on competitor’s products, process results and progress through established relationships with the customers.

• Assess competitive risks both from a technical and business perspective and take necessary action to address.

• Update the market landscape related to industry events, materials, services, and innovations.

• Act as the primary advocate for the customer into the Electronic Materials

• Strive for and drive to achieve high levels of customer satisfaction ratings for the Electronic Materials.

• Participate in other tasks, assignments and projects as delegated by Senior Sales Manager.

Requirements:

• Degree with minimum 3 years in Semiconductor industry experience with emphasis in product introduction, sales, marketing, and customer interface.

• Demonstrates technical knowledge regarding Semiconductor Wafer Fabrication Manufacturing is preferred.

• Proficiency in the use of Microsoft Word, Excel, and PowerPoint to generate detailed technical sales, marketing reports, and spreadsheet.

• Monday to Friday: 8.00 am to 5.00 pm

• Location: Tuas

• Salary: SGD 7,000 – 9,500 pwith Transport Allowance

JOB ID: GT00882

All Successful candidates can expect a very competitive remuneration package and a comprehensive range of benefits.

We regret that only shortlisted candidates will be notified