Supervisor

GOLDEN WAGEN PTE. LTD.; Singapore; On-site; SGD 27,900 - 40,176; Full time

Job summary

GOLDEN WAGEN PTE. LTD. is seeking a Cleaning Company Supervisor to oversee daily operations, supervise staff, and ensure service quality across assigned sites in Singapore.

You will act as the main liaison between cleaning teams, management, and clients to drive safety, hygiene, and client satisfaction. Responsibilities include recruiting and scheduling staff, monitoring attendance and performance, conducting site inspections, managing supplies and equipment, and reporting progress to

Qualifications

• Experience leading cleaning teams or supervisory roles.
• Strong organizational and planning abilities.
• Excellent communication with staff, management and clients.
• Good problem-solving and incident-resolution skills.
• Basic knowledge of cleaning protocols and hygiene standards.

Responsibilities

• Recruit, train, schedule, and supervise cleaning staff to align tasks with site needs and strengths.
• Monitor staff attendance and address performance or conduct issues promptly.
• Conduct regular site inspections to verify hygiene standards, safety, and specifications.
• Identify and correct substandard work and drive continuous improvement.
• Manage inventory of cleaning tools, chemicals, and equipment; place orders and ensure safe storage.
• Communicate with clients to understand requirements, resolve complaints, and confirm satisfaction.
• Provide timely updates to management on progress, issues, and feedback.
• Enforce health, safety, and environmental regulations; ensure proper use of protective gear and chemical handling.
• Report accidents or hazards immediately to maintain a safe workplace.

Skills

Team leadership

Organizational skills

Communication skills

Problem-solving

Cleaning knowledge

Flexible hours

Job description

Role Overview The Cleaning Company Supervisor oversees daily operations to deliver high-quality cleaning services, optimize team performance, and ensure full compliance with safety and client standards. You will act as the key liaison between cleaning staff, management, and clients to drive service excellence across assigned sites.

Responsibilities

• Recruit, train, schedule, and supervise cleaning staff to align tasks with site needs and individual strengths


• Monitor staff attendance and promptly address performance or conduct issues to maintain team efficiency


• Conduct regular site inspections to verify cleaning meets agreed specifications, hygiene standards, and safety regulations


• Identify and correct substandard work immediately and implement continuous improvement measures


• Manage inventory of cleaning tools, chemicals, and equipment by placing orders, checking stock levels, and ensuring safe storage and use


• Communicate regularly with clients to understand requirements, resolve complaints, and confirm service satisfaction


• Provide timely updates to company management on operational progress, issues, and client feedback


• Enforce health, safety, and environmental regulations by ensuring staff use protective gear correctly and follow proper chemical handling procedures


• Report accidents or hazards immediately to maintain a safe working environment

Preferred competencies and qualifications

• Prior experience in cleaning services or supervisory roles to support effective team leadership and operational management


• Strong organizational, communication, and problem-solving skills to lead and motivate teams effectively


• Basic knowledge of cleaning products, equipment, and hygiene protocols to ensure compliance and quality


• Physical fitness and reliability to work flexible hours including early mornings, evenings, or weekends as required