CLEANING SERVICES MANAGER

SUN STAR HUAT SERVICES PTE. LTD.; Singapore; On-site; SGD 60,000 - 90,000; Full time

Job summary

SUN STAR HUAT SERVICES PTE. LTD. in Singapore is seeking an Operations Supervisor to align on strategic operations goals with upper management and ensure cleanliness standards are met across facilities. You will manage cleaners, schedule work, assign tasks, inspect output, and train staff on handling customers' requests. You will monitor performance of service providers and maintain a productive workplace while prioritising occupant satisfaction and compliance with Health and Safety policies.

Responsibilities

• Develop strategic operations goals with upper management.
• Ensure cleanliness standards are met.
• Manage cleaners' work and review schedules.
• Assign tasks, inspect work to ensure standards, and train on handling customer requests.
• Monitor performance of internal and external service providers.
• Provide a productive workplace environment.
• Monitor occupant satisfaction.
• Enforce Health and Safety policies and procedures.

Job description

Job Description & Requirements

• Communicating with the upper management to develop strategic operations goals.
• Be responsible for ensuring that the standards of cleanliness are met.
• Managing and arranging the cleaners' work, reviewing work schedules
• Assign tasks, inspect work to ensure it's up to standard, and provide training on how to handle customers' requests best.
• Monitoring the operational performance of both internal and external service providers.
• Providing a workplace setting that is conducive to productive work.
• Monitoring occupant satisfaction.
• Ensuring all staff are aware of the Health and Safety policies and procedures