Cleaner

Virgin Active; Singapore; On-site; SGD 20,000 - 27,000; Full time

Job summary

Virgin Active Singapore is seeking energetic cleaners to maintain a clean, fresh, spotless club and ensure exceptional member satisfaction across all interactions. You’ll follow a pre-programmed cleaning pattern, tidy bathrooms, and keep studios and gear areas immaculate for classes and events.

Ideal candidates have 2+ years in cleaning or hospitality, are detail-oriented, and comfortable with non-traditional hours.

Qualifications

• 2+ years of relevant experience in cleaning or hospitality.
• A neat-freak reputation and flexibility to work a non-traditional schedule.
• Strong guest-service mindset and ability to maintain spotless spaces.

Responsibilities

• Follow a pre-programmed cleaning pattern across the club.
• Tidy, polish and scrub bathrooms to create a spotless changeroom experience.
• Ensure studios are sparkling by cleaning equipment and wiping mirrors and floors.
• Assist with cleaning and prep of equipment required by members (boxing gloves, cleats, etc.).
• Advocate safety and maintain a safe environment for members and staff.
• Report issues or faults requiring a technical fix.
• Manage cleaning stock and conduct regular stock counts.
• Ensure all interactions are warm and queries are answered.

Skills

Attention to detail

Hospitality experience

Non-traditional hours

Customer service

Job description

We’re looking for fun, fit and feisty people with that certain ‘Virgin-ness’. We smile a lot and we always put our people first. So come and work with us at Virgin Active - it’s going to be fun. You like?

In a Nutshell

This gig is all about delivering a clean, fresh and spotless club and ensuring extraordinary member satisfaction in all interactions.

Some stuff that will help you get the job:

• You have 2+ years of relevant experience, a neat-freak reputation, flexibility to work a non-traditional schedule and willing to support in an emergency situation.
• You have aligned experience. You love to create a glistening clean environment for all. You know what it’s like to work with a high profile consumer brand and the value of a well-oiled machine. You may also have some hospitality sector experience. A+ for you.
• You are people-focused. You’re warm, honest and genuine. You get a kick out of creating beautifully fresh and spotless spaces which make people go wow! Going over and above to deliver impeccable cleaning and service makes you feel warm and fuzzy inside.
• You are self-assured. You listen intently. You speak eloquently. You know who the right person to answer someone’s query is and you’re comfortable communicating at all levels.
• You are driven. You’re perceptive, you ask questions and you strive to understand. You enjoy solving problems. You don’t get flustered easily. You’re comfortable managing your time and can be counted on to maintain a sparkling environment for all.
• You have a can-do approach. You think on your feet. You’re cool with ambiguity and you roll with the punches when things change. You keep things on track like clockwork. Whatever a member needs, whatever a member is looking for, you help them find it

A day in the life

• Work to a pre-programmed pattern of cleaning throughout the club.
• Tidy, polish and scrub the bathroom areas to create a spotless and shiny changeroom experience for members.
• Ensure the studios are sparkling before each class by cleaning all equipment (bikes, boxing bags, weights etc) and wiping the mirrors and floor so they’re flawless.
• Assist with the Cleaning and preparation of the equipment required by each member in the gear-up area (boxing gloves, cleats, etc) in line with our customer experience.
• Advocate safety and ensure an overall safe environment for members and team members.
• Report any issues or faults you find that require a technical fix.
• Closely manage all cleaning needs stock and conduct regular stock counts to ensure everything is accounted for and all items are in good state of repair/not expired.
• Ensure all interactions are warm, queries are answered and feedback handled effectively.
• Find ways to give that little bit extra… especially when it’s unexpected.

If this is you, then we’d love to:

• Give you a challenge
• Help you grow
• Provide you with benefits
• Listen to your new ideas
• Work hard and play hard together