CLAIM EXECUTIVE/MANAGER

AWG Insurance Brokers Pte Ltd; Singapore; On-site; SGD 36,000 - 48,000; Full time

Job summary

AWG Insurance Brokers Pte Ltd in Singapore seeks a Claims Assistant to support client claim handling and policy reviews. You will coordinate with adjusters, verify documents, and ensure accurate submissions to underwriters while maintaining strong client relationships.

The role requires a diploma/degree in Insurance (or related) and at least 1 year of claims experience, with proficient MS Office skills and solid communication abilities. Teamwork and independent work are essential.

Qualifications

• Diploma or degree in Insurance or related field.
• 1 year of general claims experience preferred.
• Proficient in MS Office and basic computer skills.
• Strong interpersonal and communication abilities.

Responsibilities

• Provide excellent customer service to clients regarding claims matters.
• Review insurance policies to assess coverage.
• Offer claim support to internal marketing teams.
• Regularly review outstanding claim files.
• Coordinate with adjusters and investigators as needed.
• Foster and maintain positive relationships with clients and insurers.
• Verify and review documents for completeness before submitting to underwriters.
• Ensure proper document filing and accurate system updates.
• Perform other ad hoc duties or projects as assigned.

Skills

Customer service

Communication

Interpersonal skills

Multitasking

Teamwork

Independent work

Education

Diploma/degree in Insurance

Tools

Microsoft Office

Job description

Responsibilities:

• Provide excellent customer service to clients regarding claims matters.
• Review insurance policies to assess coverage.
• Offer claim support to internal marketing teams.
• Regularly review outstanding claim files.
• Coordinate with adjusters and investigators as needed.
• Foster and maintain positive relationships with clients and insurers.
• Verify and review documents for completeness before submitting to underwriters.
• Ensure proper document filing and accurate system updates.
• Perform other ad hoc duties or projects as assigned.

Requirements:

• Diploma or degree holder (preferably in Insurance).
• Minimum of 1 year of experience handling general insurance claims.
• Proficient in Microsoft Office applications and computer skills.
• Strong interpersonal and communication skills.
• Capable of multitasking and a team-oriented individual.
• Able to work independently and effectively interact with customers at various levels.