Chief AI Governance & Operations Leader

SMBC Group; Singapore; On-site; SGD 180,000 - 260,000; Full time

Benefits offered by this job

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Job summary

SMBC Group in Singapore is seeking an AI Governance & Operations Manager to establish and operate the AI governance framework across SMBC Asia Pacific, ensuring AI solutions are introduced and managed responsibly, securely, and in compliance with regulatory, risk, data, privacy, security, and technology requirements.

As part of the AI Cross-Functional Team (AI CFT), the role coordinates AI use-case intake, governance reviews, approvals, control monitoring, platform operations, management

Qualifications

• Bachelor’s degree in IT, CS, engineering, data science, risk management, law, or related field.
• 10+ years in technology governance, IT risk, operational risk, technology controls, compliance, data governance, project governance, or technology operations, preferably within Banking or Financial Services.
• Proven experience establishing or operating governance frameworks, control processes, risk management programmes, or compliance initiatives in a complex organization.
• Working knowledge of Artificial Intelligence, Generative AI, AI agents, copilots, machine learning, workflow automation, and associated governance considerations.
• Strong understanding of Responsible AI, model and technology risk, cybersecurity, data privacy, data governance, operational resilience, third-party risk, and audit requirements.
• Experience coordinating cross-functional reviews and approvals across Business, Technology, Risk, Compliance, Legal, Security, Data, Architecture, and Audit teams.
• Experience managing governance forums, inventories, risk and issue registers, control evidence, management reporting, and audit or regulatory responses.
• Familiarity with Microsoft Copilot Studio, Microsoft Foundry, Power Platform, Databricks AI, Azure AI services, or comparable enterprise AI platforms will be advantageous.
• Experience in process design, workflow improvement, reporting automation, or governance tooling will be advantageous.
• Strong stakeholder management, facilitation, written communication, and executive presentation skills.
• Ability to translate policy and control requirements into practical, scalable operating procedures.
• Strong analytical capability, attention to detail, and ability to manage multiple governance activities and priorities.
• Experience within a regulated banking environment and familiarity with APAC regulatory expectations will be highly desirable.
• Relevant certifications in risk, audit, compliance, data privacy, information security, AI governance, or project management will be an advantage.

Responsibilities

• Establish AI governance framework and operating model across APAC.
• Coordinate AI use-case intake, governance reviews, and approvals.
• Embed Responsible AI principles and track mitigations.
• Oversee platform governance for Copilot Studio, Foundry, Power Platform, Databricks AI, Azure AI services.
• Develop governance dashboards and audit readiness for AI portfolio and risk.
• Deliver awareness and training on Responsible AI and governance expectations.

Skills

Governance frameworks

Stakeholder management

Cross-functional collaboration

Regulatory compliance

AI governance

Risk management

Policy development

Audits & controls

Communication skills

Executive presentation

Education

Bachelor's Degree

Tools

Copilot Studio

Foundry

Power Platform

Databricks AI

Azure AI

Governance tooling

Job description

SMBC Group in Singapore is seeking an AI Governance & Operations Manager to establish and operate the AI governance framework across SMBC Asia Pacific, ensuring AI solutions are introduced and managed responsibly, securely, and in compliance with regulatory, risk, data, privacy, security, and technology requirements.

As part of the AI Cross-Functional Team (AI CFT), the role coordinates AI use-case intake, governance reviews, approvals, control monitoring, platform operations, management