Centre Operations & Tenant Experience Lead

savills property management pte. ltd.; Singapore; On-site; SGD 120,000 - 180,000; Full time

Job summary

Savills Property Management Pte. Ltd. in Singapore is seeking a Centre Manager to oversee daily operations of a high-standard commercial centre.

You will manage centre facilities, building services, common areas and ensure safety and compliance for tenants and staff. Responsibilities include coordinating tenant moves, responding to service requests, supervising contractors, and maintaining building management systems to meet KPI targets.

Qualifications

• Hands-on experience managing commercial buildings or specialised facilities.
• Strong tenant and stakeholder management capabilities.
• Good understanding of building systems and property operations.
• Proven experience managing contractors and service providers.
• Strong statutory compliance and safety awareness.
• Experience working in environments with specialised operational requirements.
• Ability to balance property standards, tenant satisfaction, operational efficiency and compliance.
• Strong leadership, communication and problem-solving capabilities.

Responsibilities

• Centre & Property Management: Oversee day-to-day operations of the Centre and ensure high maintenance standards.
• Centre & Property Management: Coordinate building services, facilities, common areas, plant rooms, amenities and other shared facilities.
• Centre & Property Management: Conduct regular inspections to identify maintenance, safety and operational issues.
• Centre & Property Management: Develop and implement preventive and corrective maintenance programmes.
• Centre & Property Management: Monitor building systems and rectify defects promptly.
• Centre & Property Management: Ensure a safe, comfortable environment for tenants, visitors and staff.
• Tenant & Stakeholder Management: Serve as the primary point of contact for tenants on property and operational matters.
• Tenant & Stakeholder Management: Manage tenant feedback, complaints and service requests with timely resolution.
• Tenant & Stakeholder Management: Coordinate tenant move-ins/move-outs, reinstatement works, renovations and fit-outs.
• Tenant & Stakeholder Management: Review tenant submissions for compliance with building requirements.
• Tenant & Stakeholder Management: Build strong relationships with tenants, landlords, consultants and contractors.
• Tenant & Stakeholder Management: Coordinate with medical suite operators and specialised occupiers for requirements.
• Building Systems & Technical Operations: Oversee operation and maintenance of M&E, HVAC, electrical, fire protection, lifts, security and Building Management Systems.
• Building Systems & Technical Operations: Ensure preventive maintenance and statutory inspections are carried out on time.
• Building Systems & Technical Operations: Monitor service providers and ensure KPIs are achieved.
• Building Systems & Technical Operations: Coordinate emergency response, breakdowns and urgent repairs.
• Building Systems & Technical Operations: Review technical reports and recommend improvements.

Skills

Tenant management

Building operations

Contractor management

Safety compliance

Leadership

Communication

Problem-solving

Job description

Savills Property Management Pte. Ltd. in Singapore is seeking a Centre Manager to oversee daily operations of a high-standard commercial centre.

You will manage centre facilities, building services, common areas and ensure safety and compliance for tenants and staff. Responsibilities include coordinating tenant moves, responding to service requests, supervising contractors, and maintaining building management systems to meet KPI targets.