Catering Sales Manager (Weddings)

VOCO ORCHARD SINGAPORE; Singapore; On-site; SGD 60,000 - 90,000; Full time

Benefits offered by this job

Great salary

Room discount

Superb training

Job summary

VOCO ORCHARD SINGAPORE, part of IHG Hotels & Resorts, is seeking a Catering Sales Manager (Weddings) to drive wedding segment sales and support overall catering revenue at voco Orchard Singapore. The role collaborates with Banquet and other departments to ensure successful events and strong client relationships.

Ideal candidates have 3–4 years in hospitality sales, excellent communication, and are able to work weekends/evenings.

Qualifications

• 3–4 years of sales experience in the hospitality industry.
• Good communication skills and shows initiative.
• Committed to working weekends, public holidays and evenings.

Responsibilities

• Drive business through direct sales solicitation for the wedding segment and support catering revenue.
• Collaborate with Banquet and other departments to ensure event success.
• Promote teamwork through daily communication with hotel departments.
• Develop wedding packages to maximise conversions and profitability.
• Prepare contracts for Weddings & social events.
• Represent the hotel at wedding shows and events.
• Produce monthly sales reports and forecasts.
• Maintain client files and update information daily.
• Follow up with clients during and after events to ensure satisfaction.
• Be a Trusted Advisor to the wedding couple.

Skills

Sales experience

Communication skills

Initiative

Weekend availability

Education

Diploma/degree in Marketing/Tourism/Hospitality Management/Travel

Tools

Opera PMS

Microsoft Office

Job description

IHG Hotels & Resorts' first voco™ hotel in South East Asia is now open on Singapore’s world-famous Orchard Road!

voco® Orchard Singapore provides guests with the world-renowned voco™ experience from the moment they walk through its doors. Famed to be hotels to count on, yet different enough to be fun, voco hotels are unstuffy hotels where people feel comfortable to relax, and just get on with life. Hotels that stand out from the crowd, voco combines familiar comforts with the indulgences of a hotel, to create somewhere that’s dependable, but not vanilla. Somewhere premium, but with a laidback spirit. Somewhere reliable, but different.

Your day to day

voco Orchard Singapore is seeking a passionate and dynamic individual to join the team as Catering Sales Manager (Weddings). As Catering Sales Manager (Weddings), you will drive business through direct sales solicitation for the wedding segment and support overall catering, weddings and catering revenue for the hotel.

• Work closely with Banquet and other departments to facilitate services agreed upon and to ensure the overall success of the event.
• Promote teamwork and quality service through daily communication and coordination with other departments. Key departmental contacts include all hotel departments.
• Establish strong working relationship with Wedding couples and maintain accurate and updated information about their needs for their function.
• Manageweddings / events functions to achieve the optimum departmental revenue targets.
• Followup on potential sales leads.
• Design and plan wedding packages to maxmise the conversions and profitability for the hotel.
• Negotiate and review weddings / events packages offered to clients.
• Represent the hotel in wedding shows and events as required.
• Produce monthly sales-related reports and sales forecasts for assigned area of responsibility.
• Prepare contracts for confirmed Weddings & social events.
• Be up to date with current wedding trends and competitive packages in the market.
• Confident and professional approach when dealing with clients and wedding suppliers.
• Promote guest satisfaction and encourage referrals.
• Handle feedback and resolve complaints from guests.
• Maintain client files and update information daily in accordance with established departmental policies and procedures.
• Follow up with clients regularly during and after departure to ensure satisfaction.
• Be a “Trusted Advisor” for the Wedding Couple during their journey with us, leading up to their Wedding Day.
• Monitor and handle inquiry calls and provide client proposals in accordance with established departmental policies and procedures.
• May serve as “manager on duty” as required.
• Prepare event orders, proposals, confirmation and other agreements.
• Maintaining a close working relationship with Vendors and Partners.
• Perform other duties as assigned.

What we need from you

• Diploma/Degree in Marketing/Tourism/Hospitality Management/Travel or related disciplines.
• Minimum 3-4 years of experience in Sales within the Hospitality Industry.
• Good communication skills and shows initiative.
• Committed to working on weekends, public holidays and evenings.
• Well versed in systems such as: Opera PMS
• Proficient in Microsoft Office applications.
• Flexible work approach.

What we offer

We’ll reward all your hard work with a great salary and benefits – great room discount and superb training.

Join us and you’ll become part of the global IHG family – and like all families, all our individual team members share some winning characteristics. As a team, we work better together – we trust and support each other, we do the right thing and we welcome different perspectives. You need to show us you care: that you notice the little things that make a difference to guests as well as always looking for ways to improve - visit www.http://careers.ihg.com to find out more about us.

IHG is an equal opportunity employer: Minorities / Females / Disabled / Veterans.