Catering Manager Indian Restaurant

MADURA'S RESTAURANT & CAFE PTE. LTD.; Singapore; On-site; SGD 65,000 - 105,000; Full time

Job summary

MADURA'S RESTAURANT & CAFE PTE. LTD. in Singapore is seeking a Catering Manager to lead and expand the catering arm of the established Indian restaurant in Little India.

The role requires strong sales, customer engagement, and hands-on operations, from enquiries and quotations to event execution, with weekend event flexibility.

Qualifications

• Minimum 3–5 years of catering, restaurant operations, event management or F&B sales experience.
• Strong knowledge of Indian cuisine, especially South Indian and North Indian catering menus.
• Experience handling weddings, corporate catering, buffet services and large-scale events is preferred.
• Excellent sales, negotiation, customer engagement and order-conversion skills.

Responsibilities

• Actively promote and develop catering business for weddings, corporate functions, private parties, religious functions and other events.
• Independently manage end-to-end catering operations, from order confirmation to successful event completion.
• Plan and coordinate event requirements, including menus, food quantities, logistics, equipment and manpower.
• Oversee buffet setup, food presentation, replenishment, service and post-event clearance.
• Coordinate with kitchen teams to ensure timely preparation, packing and delivery.
• Maintain excellent customer service throughout the catering process and manage customer feedback.

Skills

Sales & Negotiation

Customer Engagement

English Communication

Tamil language advantage

Job description

Location: Little India, Singapore
Employment Type: Full-Time
Industry: Food & Beverage / Catering & Events

Job Description

We are seeking a highly motivated, energetic and results-driven Catering Manager to lead and expand the catering business of an established Indian restaurant in Little India, Singapore.

The ideal candidate must possess strong sales and customer engagement skills, extensive knowledge of Indian cuisine and catering operations, and the ability to independently manage catering enquiries, secure orders and execute events successfully.

This is a highly challenging, hands‑on role requiring an all-rounder who can manage the entire catering process, from customer enquiries and menu recommendations to event execution, customer satisfaction and business development.

Key Responsibilities

Catering Sales & Business Development

• Actively promote and develop catering business for weddings, corporate functions, private parties, religious functions and other events.
• Identify potential customers, generate leads and convert enquiries into confirmed catering orders.
• Engage customers confidently, understand their requirements and recommend suitable menus and catering packages.
• Prepare catering quotations, negotiate commercial terms and follow up to secure orders.
• Build strong relationships with corporate clients, event organisers and individual customers.
• Develop strategies to increase catering sales, repeat orders and customer referrals.
• Identify opportunities for festive promotions, bulk food orders and corporate catering contracts.

Catering Operations & Event Management

• Independently manage end-to-end catering operations, from order confirmation to successful event completion.
• Plan and coordinate event requirements, including menus, food quantities, logistics, equipment and manpower.
• Oversee buffet setup, food presentation, replenishment, service and post-event clearance.
• Coordinate closely with kitchen teams to ensure timely preparation, packing and delivery.
• Supervise catering staff and ensure smooth operations at event venues.
• Handle multiple catering orders and events simultaneously in a fast‑paced environment.
• Resolve last‑minute operational challenges and customer requests professionally.

Customer Service & Relationship Management

• Provide excellent customer service throughout the catering process.
• Demonstrate strong persuasive selling, upselling and negotiation skills.
• Maintain accurate catering order details, including menu selections, quantities, delivery schedules and special requirements.
• Handle customer feedback, complaints and service recovery effectively.
• Maintain regular communication with customers before, during and after events.

Cost Control & Administration

• Monitor catering costs, food quantities, manpower expenses and event profitability.
• Prepare and maintain quotations, invoices, booking records and payment follow‑ups.
• Coordinate with suppliers, transport providers and external service partners.
• Minimise wastage while maintaining food quality and service standards.
• Maintain accurate sales records and provide regular business performance updates to management.

Job Requirements

• Minimum 3–5 years of relevant experience in catering, restaurant operations, event management or F&B sales.
• Strong knowledge of Indian cuisine, particularly South Indian and North Indian catering menus.
• Experience handling weddings, corporate catering, buffet services and large‑scale events is preferred.
• Excellent sales, negotiation, customer engagement and order‑conversion skills.
• Strong communication skills in English; Tamil communication skills are advantageous for serving Tamil‑speaking customers and coordinating with staff.
• Ability to independently prepare catering quotations, plan events and manage customer requirements.
• Strong organisational, multitasking and problem‑solving skills.
• Capable of managing high‑pressure situations and multiple events simultaneously.
• Hands‑on attitude with willingness to assist in buffet setup, food service, packing, delivery coordination and other operational duties.
• Willing to work flexible hours, weekends and public holidays based on event schedules.
• Strong sense of ownership, accountability and commitment to achieving catering sales targets.

Ideal Candidate

We are looking for a Catering Manager who is both a strong salesperson and a hands‑on operations leader.

The successful candidate must be capable of independently securing catering orders, convincing customers, recommending menus, preparing quotations, coordinating kitchen production and managing events from start to finish.

The candidate should thrive in a challenging environment, take ownership of catering business growth and consistently deliver excellent customer experiences.

Candidates with a passion for Indian cuisine, strong business development skills and proven catering management experience are encouraged to apply.