Casual - Visitor Experience Agent (Attractions)

605 Marina Bay Sands Pte Ltd; Singapore; On-site; SGD 22,000 - 31,000; Full time

Job summary

Marina Bay Sands in Singapore is seeking a Visitor Experience Agent to welcome guests across our attractions, from ArtScience Museum to SkyPark. You will engage visitors with warmth, deliver informative presentations, and help ensure smooth operations.

The role requires a friendly personality, excellent English, and a flexible schedule including weekends and public holidays. Training is provided, with opportunities to grow in one of the world’s iconic hospitality destinations.

Qualifications

• Experienced in hospitality or tourism is an advantage; training will be provided.
• Fluent in English; another language is a bonus to connect with guests worldwide.

Responsibilities

• Welcome guests with warmth and genuine hospitality.
• Deliver lively, informative presentations that bring attractions to life.
• Ensure operations run smoothly across venues.
• Be ready to go the extra mile to make a difference.

Skills

Communication

Hospitality

Guest service

Friendliness

Education

O-Level

Job description

WE TAKE YOU ABOVE BEYOND Take your passion to the next level and work alongside other masters of their craft to build a fulfilling and rewarding career at Marina Bay Sands. Step into a role where every day is an opportunity to create cherished moments. As a Visitor Experience Agent at Marina Bay Sands, you’ll be the welcoming presence across our distinctive attractions - from the inspiring ArtScience Museum to the breathtaking SkyPark, the charming Sampan Rides, and the mesmerizing Digital Light Canvas. If you thrive in vibrant environments, love making people smile, and want to be part of something truly special, we’d love to hear from you. Join us at one of the world’s most iconic destinations, where you’ll be part of a dynamic and supportive team that values both fun and excellence - playing a key role in creating memorable experiences for every guest.

Job Responsibilities

• Welcome with Warmth: Greet guests with enthusiasm and genuine hospitality.
• Engage & Inform: Deliver lively, informative presentations that bring our attractions to life.
• Support Smooth Operations: Ensure everything runs seamlessly across our venues.
• Go The Extra Mile: Be ready to step up and make a difference, anytime.

Job Requirements

• Education & Certification: Minimum O-Level qualification.
• Experience: Some experience in hospitality or tourism is an advantage; training will be provided.

Other Prerequisites

• A friendly, confident personality with a passion for people.
• Outstanding communication skills with a forte for making guests feel welcome. Fluent in English; and an additional language is a bonus to help us connect with guests worldwide.
• Energy and enthusiasm given that this guest facing role includes extended periods of standing and moving around the premises.
• Shifts include weekends and public holidays, so flexibility & adaptability is key.
• Availability of 3-4 days per week for at least 3 months.

Marina Bay Sands is committed to building a diverse, equitable and inclusive workforce, providing equal opportunities as we grow our talent base to match our growth ambitions in Singapore.

Our employees are committed to adhere to and abide by all rules, regulations, policies and procedures, including the rules of conduct and business ethics of the Company.

Marina Bay Sands has stood as an architectural marvel and the crown jewel in Singapore’s skyline. Home to the world's most spectacular rooftop infinity pool and approximately 1,850 rooms and suites, the integrated resort offers exceptional dining, retail, and entertainment choices, complete with a year-round calendar of signature events and festivals. As one of the largest players in hospitality, Marina Bay Sands is dedicated to being a good corporate citizen to serve its people, communities and environment. It drives social impact through its community engagement programme, Sands Cares, and leads environmental stewardship through its global sustainability programme, Sands ECO360. The integrated resort has been recognised locally and internationally, receiving over 1,000 awards and accolades to date. Marina Bay Sands is the largest hotel in Singapore to be certified to the Global Sustainable Tourism Council Industry Criteria for Hotels and Accommodations, while Expo & Convention has been named Venue of the Year at the Singapore MICE Awards for two consecutive years.