Casino Slot Ambassador

CADMUS RESOURCES; Singapore; On-site; SGD 27,900 - 39,060; Full time

Benefits offered by this job

Excellent benefits

Incentives

Good working environment

Job summary

A leading integrated resort in Singapore is seeking a guest service representative to engage with guests and ensure compliance with service standards. The ideal candidate has experience in slot gaming, is proficient in English, and is able to work rotating shifts including weekends. This position offers excellent benefits and a supportive working environment.

Qualifications

• Experience in slot gaming preferred.
• Fluent in spoken and written English.
• Willingness to work rotating shifts, including weekends and public holidays.

Responsibilities

• Provide excellent guest service through active guest engagement.
• Attend to guests' requests in a professional manner.
• Maintain cleanliness and efficiency of slot areas.

Skills

Guest engagement

Customer service

Compliance awareness

Cleanliness maintenance

Job description

• Leading Integrated Resort in Asia Pacific
• Excellent benefits and incentives
• Good working environment

Responsibilities

• Provide excellent guest service through active guest engagement and positive attitude.
• Attend to guests' requests and enquiries in a professional and timely manner.
• Ensure that all slot areas are kept clean and well-stocked with supplies.
• Maintain efficiency and security of all slot machines.
• Ensure compliance with regulatory requirements, established policies, standard operating procedures, internal controls & service standards.

Requirements

• Candidates with prior experience in slot gaming will have an advantage.
• Proficient in spoken & written English.
• Able to perform rotating shifts including weekends and public holidays.