Case Manager, HNW Underwriting

Prudential Assurance Company Singapore; Singapore; On-site; SGD 120,000 - 180,000; Full time

Job summary

Prudential Assurance Company Singapore is seeking a seasoned professional to manage a portfolio of new proposals, track submissions and issuances, and collaborate with internal and external stakeholders on all new business matters related to policies.

You will supervise the team, set priorities, analyze problems, coach colleagues, report KPIs to management, and coordinate with distribution channels and underwriters on pre- and post-issuance matters for High Net Worth policies.

Qualifications

• Minimum 5 years of relevant experience.
• Degree in Business Administration or related field.
• Strong interpersonal and communication skills.
• Proficient in MS Office, especially Excel.

Responsibilities

• Supervise and set team priorities.
• Analyze and solve problems without precedence.
• Provide expertise advice and coaching to colleagues.
• Manage High Net Worth proposals including tracking submissions.
• Regularly report KPIs to management.
• Liaise between distribution channels and underwriters on pre- and post-issuance transactions.
• Work with relevant departments on High-Net-Worth policy matters.

Skills

Customer focus

Interpersonal skills

Decision making

Adaptability

Collaboration

IT analytics

Education

Bachelor's degree in Business Administration/Management

Tools

MS Office (Excel)

Job description

Prudential's purpose is to be partners for every life and protectors for every future. Our purpose encourages everything we do by creating a culture in which diversity is celebrated and inclusion assured, for our people, customers, and partners. We provide a platform for our people to do their best work and make an impact to the business, and we support our people's career ambitions. We pledge to make Prudential a place where you can Connect, Grow, and Succeed.

Job Profile Summary

In this role, you will manage a portfolio of new proposals including tracking of submission and issuance. As part of this dynamic role, you will work closely with internal and external stakeholders on all new business matters relating to new policies.

Job De ion

• Supervising and setting priorities for the team
• Analyze and solve problems without clear precedence
• Acts as a resource for colleagues to provide expertise advice/coaching
• Manage High Net Worth portfolio of new proposals including tracking of submission and issuance
• Regular reporting to management on the team's key performance indicators
• Liaison between distribution channels and underwriters on pre-issuance and post-issuance transactions as well as enquiries
• Work closely with relevant department on all new business matters relating to High-Net-Worth policies

Who We Are Looking For

Competencies & Personal Traits

• Customer oriented with good interpersonal and communication skills
• Confident in decision making and problem solving
• Ability to adapt to fast-paced and challenging work situations
• Enjoy working with people at all levels
• IT savvy with strong analytical skills
• Proficient in MS Office (Excel)

Working Experience

• At least 5 years of relevant working experience

Education

• Degree in Business Administration/Management or other relevant fields

Prudential is an equal opportunity employer.

We provide equality of opportunity of benefits for all who apply and who perform work for our organisation irrespective of sex, race, age, ethnic origin, educational, social and cultural background, marital status, pregnancy and maternity, religion or belief, disability or part-time / fixed-term work, or any other status protected by applicable law. We encourage the same standards from our recruitment and third-party suppliers taking into account the context of grade, job and location. We also allow for reasonable adjustments to support people with individual physical or mental health requirements.