Case Manager, HNW Underwriting

Prudential Plc; Singapore; On-site; SGD 90,000 - 120,000; Full time

Job summary

Prudential Plc in Singapore is seeking a seasoned professional to manage a portfolio of new proposals within High Net Worth policies, coordinating submission tracking and issuance while working with internal and external stakeholders.

The role emphasizes team leadership, data-driven analysis, and regular KPI reporting, with strong MS Office skills and the ability to navigate a fast-paced insurance environment.

Qualifications

• Customer oriented with good interpersonal and communication skills.
• Confident in decision making and problem solving.
• Ability to adapt to fast-paced and challenging work situations.
• Enjoy working with people at all levels.
• IT savvy with strong analytical skills.
• Proficient in MS Office (Excel)

Responsibilities

• Supervising and setting priorities for the team.
• Analyze and solve problems without clear precedence.
• Acts as a resource for colleagues to provide expertise advice/coaching.
• Manage High Net Worth portfolio of new proposals including tracking of submission and issuance.
• Regular reporting to management on the team’s key performance indicators.
• Liaison between distribution channels and underwriters on pre-issuance and post-issuance transactions as well as enquiries.
• Work closely with relevant department on all new business matters relating to High-Net-Worth policies.

Skills

Interpersonal communication

Analytical skills

Decision making

Adaptability

Team collaboration

IT savvy

Education

Degree in Business Administration/Management

Tools

MS Office

Excel

Job description

Job Profile Summary:

In this role, you will manage a portfolio of new proposals including tracking of submission and issuance. As part of this dynamic role, you will work closely with internal and external stakeholders on all new business matters relating to new policies.

Job Description:

• Supervising and setting priorities for the team
• Analyze and solve problems without clear precedence
• Acts as a resource for colleagues to provide expertise advice/coaching
• Manage High Net Worth portfolio of new proposals including tracking of submission and issuance
• Regular reporting to management on the team’s key performance indicators
Liaison between distribution channels and underwriters on pre-issuance and post-issuance transactions as well as enquiries
• Work closely with relevant department on all new business matters relating to High-Net-Worth policies

Who we are looking for:

Competencies & Personal Traits

• Customer oriented with good interpersonal and communication skills
• Confident in decision making and problem solving
• Ability to adapt to fast-paced and challenging work situations
• Enjoy working with people at all levels
• IT savvy with strong analytical skills
• Proficient in MS Office (Excel)

Working Experience

• At least 5 years of relevant working experience

Education

• Degree in Business Administration/Management or other relevant fields