Case Management Executive (6-Month Contract | Government Services) – JO 29263

BGC Group Pte Ltd; Singapore; On-site; SGD 18,000 - 23,000; Part time

Job summary

BGC Group Pte Ltd is assisting a government agency by managing workplace-related matters and employment disputes. You’ll assess cases, provide advisory support to workers and companies, and assist with mediation through to resolution.

This 6-month contract offers exposure to case management, employment relations, dispute resolution, and public-service operations.

Qualifications

• Knowledge of employment laws and grievance handling.
• Strong communication, interpersonal and problem-solving skills.
• Comfortable using multiple IT systems.
• Able to work independently and in a team.
• Candidates with experience in case management, employee relations, mediation, dispute resolution or customer service will be advantageous.

Responsibilities

• Assess and manage workplace-related cases and employment disputes.
• Provide advisory support to workers and companies.
• Assist with mediation and follow up cases through to resolution.
• Maintain accurate case records and documentation.
• Provide counter service and liaise with relevant stakeholders and partners.
• Support process improvements and other ad hoc duties.

Skills

Case management

Employment relations

Dispute resolution

Public-service operations

Communication

Interpersonal skills

Problem-solving

Teamwork

Education

Diploma or higher

Job description

In this role, you’ll support a government agency in managing workplace-related matters and employment disputes. You’ll assess cases, provide advisory support to workers and companies, assist with mediation and follow cases through to resolution.

This is a good opportunity for candidates interested in case management, employment relations, dispute resolution and public-service operations

Job Details

• Contract Duration: 6-month contract
• Nearest MRT: MRT Jurong East
• Salary: S$15.16 per hour for all qualification
• Education: Diploma or higher qualification in any field
  

Responsibilities

• Assess and manage workplace-related cases and employment disputes.

• Provide advisory support to workers and companies.

• Assist with mediation and follow up cases through to resolution.

• Maintain accurate case records and documentation.

• Provide counter service and liaise with relevant stakeholders and partners.

• Support process improvements and other ad hoc duties.

Requirements

• Knowledge of employment laws and grievance handling.

• Strong communication, interpersonal and problem-solving skills.

• Comfortable using multiple IT systems.

• Able to work independently and in a team.

• Candidates with experience in case management, employee relations, mediation, dispute resolution or customer service will be advantageous.

Only shortlisted candidates are notified. Thank you.