Carpark Operations Leader — Revenue, Safety & Systems

suntec real estate services management; Singapore; On-site; SGD 70,000 - 100,000; Full time

Job summary

Suntec Real Estate Services Management in Singapore is seeking an experienced Operations Manager (Carpark) to oversee daily carpark operations, revenue streams, and safety compliance across our portfolio of sites.

You will lead maintenance of carpark systems, manage budgets, prepare reports, and implement improvements while collaborating with vendors and internal teams to deliver reliable, customer-focused service.

Qualifications

• Diploma or Degree in Facilities Management, Estate Management, or related field.
• Minimum 3 years of experience managing mid-to-large-scale carparks.
• Strong initiative and communication skills.

Responsibilities

• Oversee daily carpark operations, including traffic flow, cleanliness, signage, lighting, and maintenance.
• Manage parking revenue streams (hourly, season, paid promotions) and ensure accurate reconciliation.
• Implement and maintain a regular inspection regime for safety and standards.
• Oversee operation, maintenance, and renewal of carpark systems (EPS, Parking Guidance, top-up stations).
• Prepare and submit monthly operational and financial reports.
• Review parking charges and provide data-driven recommendations.
• Respond to customer feedback and service requests promptly and professionally.
• Review and improve carpark work processes to enhance efficiency and service quality.
• Administer vendor contracts for maintenance and payment gateways.
• Assist in budget preparation and monitoring for carpark operations.
• Review and craft SOPs for carpark operations and policy.

Skills

Interpersonal skills

Problem-solving

Communication skills

Education

Diploma/Degree in FM/EM/Business

Job description

Suntec Real Estate Services Management in Singapore is seeking an experienced Operations Manager (Carpark) to oversee daily carpark operations, revenue streams, and safety compliance across our portfolio of sites.

You will lead maintenance of carpark systems, manage budgets, prepare reports, and implement improvements while collaborating with vendors and internal teams to deliver reliable, customer-focused service.