Care Coordinator

Ren Ci; Singapore; On-site; SGD 60,000 - 90,000; Full time

Job summary

Ren Ci Hospital in Singapore seeks a coordinated professional to support home care services. You will manage client data, process referrals, perform basic assessments, and coordinate with social workers and volunteers.

The role requires a Diploma in Nursing or related field, at least 3 years in ILTC, proficiency in MS Word/Excel/PowerPoint/Outlook, and strong communication and time-management skills to function in a multidisciplinary team.

Qualifications

• Diploma in Nursing, Allied Health, Psychology, Counselling, Social Work or related field preferred.
• Minimum 3 years working experience in ILTC sector.
• Able to use local languages and dialects.
• Proficient in Microsoft Word, Excel, PowerPoint and Outlook.
• Must be client-oriented, self-directed, independent yet able to work in a multidisciplinary team.
• Excellent time management, well organized and outcome focused.

Responsibilities

• Manage home care client data base to ensure completeness and accuracy.
• Process home care referrals through AIC referral system as liaison.
• Perform basic financial assessment for clients and refer to social worker if needed.
• Conduct basic assessment of care needs and perform home visits as required.
• Coordinate internal and external referrals for services (home nursing, social worker).
• Engage home care clients with volunteers for meaningful activities.
• Respond to complaints and feedback from clients and next-of-kin.

Skills

Client management

Interpersonal skills

Time management

Education

Diploma in Nursing/Allied Health

Tools

MS Word

Excel

PowerPoint

Outlook

Job description

Location: Woodlands

Job Category: Ancillary Support

Posting Date: 7 Nov 2026

Job Responsibilities

Client Management

• Manage home care client data base to ensure completeness and accuracy.
• Process home care referrals through AIC referral system as point of liaison.
• Perform basic financial assessment for clients or next-of-kin on home care service(s) required and refer to social worker if financial assistance is required.
• Perform basic assessment of care needs for home care clients and conduct home visits where required.
• Coordinate internal and external referrals of services required (e.g. referring home personal care client for home nursing or medical social worker).
• Coordinate with volunteers to engage home care clients meaningfully.
• Respond to complaints and feedbacks from clients and next-of-kin.

Administrative duties

• Manage and schedule deployment of care staff for clients based on their preferred date, time and frequency of service, etc.
• Apply for Senior Mobility Fund for clients and process the invoices every month for claims and payment.
• Check and verify invoices based on the services rendered every month.
• Submit relevant data to ILTC and finance department for processing of invoices every month.
• Collect relevant and accurate data for reporting to management and regulatory authorities.
• Participate in project work (e.g. quality improvement within department/organisation) to improve the quality of care and services to patients.
• Any other duties as assigned by reporting officer.

Job Requirements

• At least a Diploma in Nursing / Allied Health / Psychology / Counselling /Social Work / Sociology/ Community & Social Service (Eldercare) is preferred.
• At least 3 year of working experience in ILTC sector.
• Able to use local languages and dialects.
• Proficient in Microsoft Word, Excel, PowerPoint and Outlook.
• Must be client-oriented, self-directed, independent yet able to work as part of a multi-disciplinary team and have good interpersonal and communication skills.
• Excellent time management skills, well organised and outcome focused.