Captain / Team Leader - Le Pristine

Grand Hyatt Singapore; Singapore; On-site; SGD 24,000 - 32,000; Full time

Job summary

Grand Hyatt Singapore is seeking an F&B Service Captain / Team Leader to deliver an excellent, consistent dining experience. You will lead service standards, supervise team members, and ensure guest satisfaction.

Responsibilities include serving Food & Beverage, attending to inquiries, anticipating guest needs, maintaining restaurant cleanliness, and assisting with setup for service.

Qualifications

• Minimum with GCE 'O' Level.
• Hospitality certificate/diploma is an advantage.
• Minimum 6 months work experience in hotel operations.
• Good customer service, communications and interpersonal skills are a must.

Responsibilities

• Serving Food & Beverage to guests.
• Attending to guests' enquiries, taking necessary actions to anticipate their needs and ensure that they have a positive dining experience by exceeding their expectations.
• Providing a courteous, professional, efficient and flexible service in order to maximize guest satisfaction.
• Maintaining restaurant's cleanliness and outlook at all times.
• Assist the team to prepare and set-up restaurant for food service.

Job description

Summary

You will be responsible to provide an excellent and consistent level of service to your customers. The F&B Service Captain / Team Leader is responsible for:

• Serving Food & Beverage to guests.
• Attending to guests' enquiries, taking necessary actions to anticipate their needs and ensure that they have a positive dining experience by exceeding their expectations.
• Providing a courteous, professional, efficient and flexible service in order to maximize guest satisfaction.
• Maintaining restaurant's cleanliness and outlook at all times.
• Assist the team to prepare and set-up restaurant for food service.

Minimum with GCE 'O' Level. Candidates with a hospitality certificate/diploma is an advantage. Minimum 6 months work experience in hotel operations. Good customer service, communications and interpersonal skills are a must.