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FUTURUM SPACE PTE. LTD. is seeking an Operations Coordinator for the Tree Art campus in Singapore. You will manage day-to-day operations, engage with students and families, and coordinate events and class schedules.
You will support sales initiatives, handle enrolments and inquiries, and ensure post-sales services are delivered. Strong communication and multitasking abilities, plus a Diploma, are essential.
Job Description
-Manage day to day operations and ensure smooth running of Tree Art campus.
-Proactively engage customers and build good rapport through understanding of students and their progress development.
-Engage in effective sales pitch through familiarising with Tree Art curriculum and programme.
-Support management in planning and executing strategies to increase sales.
-Plan, organise and communicate to customers on the various programme and campus events.
-Serve as customer’s main point of contact and manage communication platforms.
-Responsible for customer enquiries, student enrolment and post-sales services.
-Coordinate class schedule and arrange for replacement teachers when necessary.
-Monitor student attendance and follow up to arrange for makeup lesson.
-Perform administrative duties including maintaining ERP, student records and tracking withdrawals.
-Share expertise and provide guidance to direct report.
-Motivate and work as a team in the achievement of service excellence and centre targets.
-Liaise with landlord on updates.
-Perform any other duties and responsibilities as assigned by the Operations Director.